Job summary: the it business analyst will play a key role in bridging the gap between business needs and it solutions. This position requires a detail-oriented individual with strong analytical skills and the ability to work collaboratively with cross-functional teams. The it business analyst will be responsible for analyzing business processes, identifying areas for improvement, and implementing it solutions that enhance business operations.
key responsibilities
* requirements gathering: work closely with stakeholders to gather and document business requirements. Conduct interviews, workshops, and surveys to understand business needs and objectives.
* process analysis: analyze current business processes and workflows to identify inefficiencies and areas for improvement. Develop process maps and documentation to support analysis.
* solution design: collaborate with it and business teams to design and implement it solutions that meet business requirements. Ensure that solutions align with organizational goals and objectives.
* project support: provide support throughout the project lifecycle, including planning, execution, and monitoring. Assist in developing project plans, timelines, and resource allocation.
* data analysis: collect, analyze, and interpret data to provide insights and recommendations. Prepare and present reports, dashboards, and other documentation to stakeholders.
* change management: support change management efforts by developing training materials, conducting training sessions, and providing ongoing support to end-users.
* quality assurance: ensure that it solutions meet quality standards and comply with organizational policies and procedures. Conduct testing and validation to ensure that solutions function as intended.
* administrative and organizational support: assist the solution architects in organizational and administrative tasks. This includes coordinating schedules, managing documentation, preparing meeting agendas, and ensuring effective communication between teams. Act as a liaison to facilitate smooth operations and ensure timely follow-up on key deliverables.
qualifications
* education: bachelor’s degree in information technology, business administration, or a related field.
* experience: minimum of 1 year of experience in business analysis or a related role. Experience with business process modeling and it solution design is preferred.
* skills:
o strong analytical and problem-solving skills.
o excellent communication and interpersonal skills.
o proficiency in business analysis tools and software (e.g., microsoft visio, powerbi).
o ability to work independently and as part of a team.
o strong organizational and time management skills.
o knowledge of it infrastructure, software development, and system integration.
preferred qualifications
* certified business analysis professional (cbap) or similar certification.
* experience working with global teams.
* fluent in english.
working conditions
* this position may require occasional travel.
* ability to work in a fast-paced environment and manage multiple projects simultaneously.
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