*failure analysis technician ii*
*responsibilities*:
- under general supervision, follows established company policies and procedures and applies acquired job skills to identify and research component failures to improve product quality and reliability.
- work with senior staff to define failure analysis strategies based on mid-low level investigation trends.
- responsible for identifying and researching component failures to improve product quality and reliability.
- enter each complaint part/device and investigation results onto a failure analysis database
- may provide assistance to junior staff with more general support tasks that require a better understanding of functions, as directed by immediate supervisor.
- may refer to senior staff for assistance with higher level problems that may arise.
- escalates issues to supervisor for resolution, as deemed necessary.
- assist with various projects as assigned by direct supervisor.
- using knowledge of product able to provide reliable output on mid to low level investigations as directed by supervisor.
*qualifications*:
- high school diploma required.
- associates degree in electrical / mechanical or related technical field preferred.
- 0 - 4 years' related technical experience preferred
- ability to perform component level troubleshooting with general supervision desirable.
- ability to read and understand schematics and assembly drawings is a plus.
- good understanding of mechanics.
- visa to travel to us is required.
- * bilingual (english / spanish). (required)*:
- excellent verbal and written communication skills.
- knowledgeable in structured problem solving.
- working knowledge of sap is a plus.
- strong attention to detail and highly organized.