We are seeking a seasoned chief business analyst with extensive experience in the insurance industry to lead critical digital transformation projects. In this position, you will collaborate with internal and external stakeholders to enhance and modernize customer-facing insurance platforms. You will play a key role in bridging business goals with technical execution, providing strategic guidance to leadership, and ensuring the successful alignment and delivery of the product roadmap.
responsibilities
* act as a product owner proxy, working closely with offshore teams to define scope, priorities, and user needs
* engage with senior stakeholders, including directors and executives, to gather, refine, and prioritize business goals and key features
* develop and refine business requirements, transforming them into comprehensive technical specifications for insurance portals and related systems
* collaborate with cross-functional teams to manage the backlog, plan sprints, and refine requirements
* proactively identify delivery obstacles, elevate risks when needed, and coordinate solutions with business and technical leads
* shape the product vision and high-level requirements, ensuring alignment with business objectives and delivery strategies, while supporting the creation of user stories, acceptance criteria, and business rules
* maintain a clear connection between business needs and delivered solutions, verifying that outcomes meet expectations
* coordinate across multiple teams and vendors to ensure clarity and consistency in deliverables
requirements
* a bachelor's or master's degree in computer science, business, or a related discipline
* at least 7 years of experience as a business analyst or lead analyst working on digital transformation or customer-facing portal projects
* a minimum of 2 years of experience managing teams or leading within a business analysis capacity
* recent and relevant experience in the insurance sector, including property & casualty, life, health, or specialty lines
* strong understanding of agile practices, including product owner responsibilities and software development lifecycle best practices
* proven ability to work with offshore development teams, ensuring effective collaboration across time zones
* exceptional communication skills with the ability to engage and influence senior leadership and executives
* advanced facilitation skills, capable of leading workshops, planning sessions, and cross-functional meetings
* fluent in english, both written and spoken, at a c1 level or higher
benefits
* career plan and real growth opportunities
* unlimited access to linkedin learning solutions
* international mobility plan within 25 countries
* constant training, mentoring, online corporate courses, elearning and more
* english classes with a certified teacher
* support for employee's initiatives (algorithms club, toastmasters, agile club and more)
* enjoyable working environment (gaming room, napping area, amenities, events, sport teams and more)
* flexible work schedule and dress code
* collaborate in a multicultural environment and share best practices from around the globe
* hired directly by epam & 100% under payroll
* law benefits (imss, infonavit, 25% vacation bonus)
* major medical expenses insurance: life, major medical expenses with dental & visual coverage (for the employee and direct family members)
* 13 % employee savings fund, capped to the law limit
* grocery coupons30 days december bonus
* employee stock purchase plan
* 12 vacations days plus 4 floating days
* official mexican holidays, plus 5 extra holidays (maundry thursday and friday, november 2nd, december 24th & 31st)
* monthly non-taxable amount for the electricity and internet bills
epam is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
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