Honeywell sensing solutions designs and delivers advanced components that detect, digitize, and interpret real world conditions for better protection, accuracy, and operational effectiveness.we are a leading global supplier of standard and custom-engineered packaged products and switches, gas sensors, electronic sensors, and test & measurement sensors, which support industries including aerospace, transportation, healthcare and electrification.we are looking for a *application engineer ii*to be part of a global technical support team located in america, europe and asia.as an experienced engineer, you will support customer inquiries, resolve technical issues and enhance product development, delivering an outstanding customer experience.*key responsibilities*- conduct in-depth analysis of recurring technical issues and provide feedback to product development teams for continuous improvement.- provide product training and guidance to customers, ensuring they have a clear understanding of the features and functionalities of the products.- maintain a high level of customer satisfaction by delivering exceptional customer service, demonstrating empathy, patience, and professionalism in all interactions.- assist in the development and maintenance of knowledge base articles, troubleshooting guides, and support documentation to enable self-service support for customers.*you must have*- bachelor's degree from an accredited institution in a technical discipline such as mechanical, electronics or automation.- 5 years of experience in industrial, healthcare, electrification, or transportation sectors, with a focus on supporting mechanical or electrical products (design, deployment, or servicing).- relevant work experience in a customer-facing role providing technical support and product troubleshooting.advanced level of english*we value*- experience in product design and strong understanding of product development lifecycle.- experience with data visualization tools such as excel, powerbi and/or tableau.- experience in crm, erp and/or plm tools such as salesforce, sap or teamcenter.li-hybridhoneywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition.as a trusted partner, we provide actionable solutions and innovation through our aerospace technologies, building automation, energy and sustainability solutions, and industrial automation business segments - powered by our honeywell forge software - that help make the world smarter, safer and more sustainable.