Customer service representative
hoy
mision:
responsibilities: receives a standard number of inbound phone calls on active/inactive accounts from nmac/ifs customers or businesses, nmac/ifs dealerships and/or third parties (other financial institutions, etc.) resolving inquiries, handling complaints and walking them through the correct process according to their original request.
maintains a quality standard on all phone calls received guarantying a minimum overall average percentage of 70% following our call model to assure all compliance, state and federal regulations are within guidelines.
utilize all tools and resources available to proactively resolve our customer's concern and prevent any further call backs.
follow all adherence guidelines to achieve a minimum target of 95%
requirements: knowledge and skills. Basic understanding of the auto finance industry
experience. Knowledge on excellent customer service techniques (call center based preferably)
academic level. High school diploma / bachelor degree preferred
technical skills. Ms office intermediate
language. Fluent english
skills: business acumen (knowledge); continuous learning; resolution of problems and conflicts; negotiation and influence; analytical aptitude
nissan (nmex,nedm, nrfs, nrfm y anzen) realiza contrataciones con base al cumplimiento del perfil de puesto en la vacante, sin distinción (ni discriminación por género, identidad y/o expresión de género, orientación sexual, ) raza, color, idioma, religión, opinión política o de cualquier otra índole, origen nacional o social, posición económica, nacimiento o cualquier otra condición. - nissan (nmex,nedm, nrfs, nrfm and anzen) hires based on the fulfillment of the job profile in the vacancy, without distinction or discrimination based on gender, gender identity and/or expression, sexual orientation, race, color, language, religion, political or any other opinion, national or social origin, economic position, birth or any other condition.
aguascalientes aguascalientes mexico
customer service representative
hoy
mision:
responsibilities: receives a standard number of inbound phone calls on active/inactive accounts from nmac/ifs customers or businesses, nmac/ifs dealerships and/or third parties (other financial institutions, etc.) resolving inquiries, handling complaints and walking them through the correct process according to their original request.
maintains a quality standard on all phone calls received guarantying a minimum overall average percentage of 70% following our call model to assure all compliance, state and federal regulations are within guidelines.
utilize all tools and resources available to proactively resolve our customer's concern and prevent any further call backs.
follow all adherence guidelines to achieve a minimum target of 95%
requirements: knowledge and skills. Basic understanding of the auto finance industry
experience. Knowledge on excellent customer service techniques (call center based preferably)
academic level. High school diploma / bachelor degree preferred
technical skills. Ms office intermediate
language. Fluent english
skills: business acumen (knowledge); continuous learning; resolution of problems and conflicts; negotiation and influence; analytical aptitude
nissan (nmex,nedm, nrfs, nrfm y anzen) realiza contrataciones con base al cumplimiento del perfil de puesto en la vacante, sin distinción (ni discriminación por género, identidad y/o expresión de género, orientación sexual, ) raza, color, idioma, religión, opinión política o de cualquier otra índole, origen nacional o social, posición económica, nacimiento o cualquier otra condición. - nissan (nmex,nedm, nrfs, nrfm and anzen) hires based on the fulfillment of the job profile in the vacancy, without distinction or discrimination based on gender, gender identity and/or expression, sexual orientation, race, color, language, religion, political or any other opinion, national or social origin, economic position, birth or any other condition.
aguascalientes aguascalientes mexico
customer service representative
hoy
mision:
responsibilities: receives a standard number of inbound phone calls on active/inactive accounts from nmac/ifs customers or businesses, nmac/ifs dealerships and/or third parties (other financial institutions, etc.) resolving inquiries, handling complaints and walking them through the correct process according to their original request.
maintains a quality standard on all phone calls received guarantying a minimum overall average percentage of 70% following our call model to assure all compliance, state and federal regulations are within guidelines.
utilize all tools and resources available to proactively resolve our customer's concern and prevent any further call backs.
follow all adherence guidelines to achieve a minimum target of 95%
requirements: knowledge and skills. Basic understanding of the auto finance industry
experience. Knowledge on excellent customer service techniques (call center based preferably)
academic level. High school diploma / bachelor degree preferred
technical skills. Ms office intermediate
language. Fluent english
skills: business acumen (knowledge); continuous learning; resolution of problems and conflicts; negotiation and influence; analytical aptitude
nissan (nmex,nedm, nrfs, nrfm y anzen) realiza contrataciones con base al cumplimiento del perfil de puesto en la vacante, sin distinción (ni discriminación por género, identidad y/o expresión de género, orientación sexual, ) raza, color, idioma, religión, opinión política o de cualquier otra índole, origen nacional o social, posición económica, nacimiento o cualquier otra condición. - nissan (nmex,nedm, nrfs, nrfm and anzen) hires based on the fulfillment of the job profile in the vacancy, without distinction or discrimination based on gender, gender identity and/or expression, sexual orientation, race, color, language, religion, political or any other opinion, national or social origin, economic position, birth or any other condition.
aguascalientes aguascalientes mexico
customer service representative
aguascalientes 1836 property management
hoy
1836 realty & property management
customer service representative (completely remote job, but need to be located in aguascalientes, mx)
hours: monday - friday 8:00 am - 4:30 pm central time (with a 30 min lunch break)
tasks include: - help prospective tenants troubleshoot lockboxes, or solve any problems with the showing or leasing process. Enter their contact information into a database. - assign tickets to the appropriate person on our database.
qualifications and personal characteristics: - must be able to speak english. We are looking for fluency with excellent written and verbal skills. - must have customer service experience - must be able to work independently and follow procedures and processes - must be tech savvy and a team player - must live in aguascalientes, mexico. Able to travel to the us is a plus. - must have a solid internet connection. Employee to provide their own computer, mouse, & keyboard. 1836 to provide access to a web-based phone.
pay: from $160.00 per hour
expected hours: 40 per week
application question(s): - do you live in aguascalientes, mx?
experience: - customer service: 1 year (preferred)
work location: in person
customer service immex
hoy
empresa a nível internacional, dedicada a los servicios logísticos, ofreciendo calidad y confianza a cada uno de nuestros clientes. Cada vez crecemos más, contamos con personal capacitado. Estamos en búsqueda de talento para trabajar en el área de operaciones terrestres. Solo necesitas
escolaridad : pasantía o titulo en carreras como; negocios internacionales, relaciones internacionales, comercio exterior carreras afín. Conocimiento en immex, procesos de importación- exportación, incoterms
experiência comprobable de un año. Nos encontramos en el parque industrial vesta
te ofrecemos todas las prestaciones de ley al obtener la planta, además brindamos prestaciones superiores, fondo de ahorro, caja de ahorro, vales de despensa, bono de puntualidad, bono por idioma, seguro de vida, seguro de gastos médicos, bono de localidad, plan de jubilación. Trabajamos de lunes a viernes. Tipo de puesto: tiempo completo sueldo: 15,000.00 - 16,000.00 al mes lugar de trabajo: empleo presencial
customer service agent
hoy
job summary
responsibilities:
* receives a standard number of inbound phone calls on active/inactive accounts from nmac/ifs customers or businesses, nmac/ifs dealerships, and/or third parties (other financial institutions, insurance companies, etc.) resolving inquiries, handling complaints, and walking them through the correct process according to their original request.
* maintains a quality standard on all phone calls received/made guaranteeing a minimum overall average percentage of 85% following our call model to assure all compliance, state, and federal regulations are within guidelines.
* must be able to utilize all tools and resources available to proactively resolve our customer's concerns and prevent any further callbacks.
* must be able to follow all adherence guidelines to achieve a minimum target of 95%
requirements: high school diploma; ba degree preferred; knowledge of excellent customer service techniques (call center based preferably); fluent english; ms office intermediate
skills: basic understanding of the auto finance industry; empathetic with difficult situations; active listening; customer focus; good grammar and communication skills; problem-solving and negotiation skills
schedule: availability to work 48 hrs per week; schedules could fall within the time frame (6:00 am until 9:00 pm) from monday - friday and saturdays from 6:00 am until 5:30 pm; depending on department requirements a 6 day or 5 schedule will be assigned for at least 6 months.
nissan (nmex,nedm, nrfs, nrfm y anzen) realiza contrataciones con base al cumplimiento del perfil de puesto en la vacante, sin distinción (ni discriminación por género, identidad y/o expresión de género, orientación sexual, ) raza, color, idioma, religión, opinión política o de cualquier otra índole, origen nacional o social, posición económica, nacimiento o cualquier otra condición. - nissan (nmex,nedm, nrfs, nrfm and anzen) hires based on the fulfillment of the job profile in the vacancy, without distinction or discrimination based on gender, gender identity and/or expression, sexual orientation, race, color, language, religion, political or any other opinion, national or social origin, economic position, birth or any other condition.
aguascalientes aguascalientes mexico
customer service specialist
hoy
sales and customer service manager
hoy
about the role: we are looking for a motivated and experienced sales and customer service manager to lead our team of sales and customer service representatives in the healthcare and medical tourism industry. You will be responsible for driving sales, ensuring exceptional customer service, and fostering a high-performance team culture.
key responsibilities: team management; lead management; performance oversight; sales strategy; customer service; pipeline management; crm management; product expertise
qualifications: experience managing sales and customer service teams; skills: excellent leadership, communication, and sales skills, with crm proficiency; customer focus; remote management
what we offer: competitive salary with performance-based increases; uncapped commission structure; paid time off; team and annual performance bonuses; opportunities for career growth in the healthcare industry.
application question(s): how many years of leadership experience do you have in sales and customer service roles? Have you managed outbound b2c sales teams before? Do you have experience working remotely or in a virtual team environment? Do you have experience in call centers, healthcare, saas, or the bpo industry?
language: english (required)
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