Bilingual sales & customer care representative - online hiring event
join at&t in 2025!
save the date for our online hiring event on thursday, december 10th!
this is your opportunity to be selected and secure a position as a voice of at&t – a global leader in communications and technology.
register for the event to receive the link to join at your convenience between 9:00 am and 5:00 pm and get selected!
available positions
inbound bilingual sales & sr customer care jobs
offering unmatched service, with benefits including an enhanced salary:
sales position:
monthly base salary: mxn$20,775 (pre-tax) plus an average monthly bonus of mxn$8,000 for meeting sales and service targets.
customer care position:
fixed base salary.
all roles include:
monthly grocery vouchers mxn$1,519 (every 14 days)
monthly restaurant vouchers mxn$1,216 (every 14 days)
life insurance
15 days christmas bonus
vacation days plus three personal days, onsite medical, and more
50% discount on five lines of at&t wireless service
paid training from day one
qualifications
available to start september 2025
advanced conversational english to communicate seamlessly with u.s. customers
experience in sales, customer care, billing, collections, or similar roles is preferred
ability to train/work 40 hours/week during operation hours from 7:00 am to 6:15 pm cst, monday to saturday (considering dst & holidays)
must work in the office 100% of the time
responsibilities
provide customer service & billing support, resolve account issues
build rapport, ask discovery questions, show empathy, and understand customer needs
offer personalized solutions, recommend plans, reduce data usage, or promote services
products include telephone services, hotspots, devices, directv, internet, and business systems
sales include upgrades, plan changes, and adding new services
this is not a remote job.
work will be onsite starting from training day.
confirm your availability during the interview.
remote or hybrid options are not currently available.
apply now to secure your spot in 2025!
weekly hours:
40
location:
naucalpan de juarez, estado de mexico, mexico
at&t is an equal opportunity employer, committed to diversity and inclusion.
we provide reasonable accommodations for qualified individuals with disabilities.
about us
at&t has been pioneering connections since alexander graham bell invented the telephone nearly 150 years ago.
we continue to innovate, helping families, communities, and businesses connect and thrive with products and services including 5g and fiber.
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