*key responsibilities*:
- resolve billing inquiries and discrepancies efficiently.
- conduct soft collections calls to assist customers with payment arrangements.
- handle high call volumes while maintaining quality and accuracy.
- collaborate with team members to meet performance metrics and goals.
- document customer interactions and maintain accurate records.
pay: $15,000.00 - $16,000.00 per month
application question(s):
- do you have call center experience?
*language*:
- english (required)
work location: in person
expected start date: 06/05/2025