About persistent
we are an ai-led, platform-driven digital engineering and enterprise modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what's next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 fortune 50 companies and 4 of the 5 top banks in both the us and india, and numerous innovators across the healthcare ecosystem.
our disruptor's mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We have delivered 23 sequential quarters of growth with $422.5m in q3 fy26 revenue, up 4.0% q-o-q and 17.3% y-o-y growth. Our 26,500+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We won the 2025 isg star of excellencetm award for ai and data excellence and were named a leader in the everest group talent readiness for next-generation data, analytics and ai services peak matrix assessment 2025.
our company fosters a values-driven and people-centric work environment that enables our employees to:
* accelerate growth, both professionally and personally
* impact the world in powerful, positive ways, using the latest technologies
* enjoy collaborative innovation, with diversity and work-life wellbeing at the core
* unlock global opportunities to work and learn with the industry's best
let's unleash your full potential at persistent - persistent.com/careers
about position:
* role: project manager, service delivery
* location: mexico
* experience: 10+ years
* job type: full time employment
what you'll do:
the project manager will be a liaison between our managed service partners and internal operational teams, (sales and marketing, product, engineering and operations) for cisco provider mobility as a service customer. The person in this role will manage the delivery saas solutions that includes cloud based control center service platform, the wireless core and the edge enabling our partner operators to quickly go to market.
expertise you'll bring:
responsibilities:
· this position is responsible for management and delivery of solution that includes cloud deployment of control center platform, wireless core, and edges with cisco partners.
· must work cross-functionally to establish good and trusted relationships with both internal and external customer teams
· clarify all technical design details and manage any design and delivery escalation issues.
· work closely with key operator staff throughout the delivery process to resolve any issues blocking a successful outcome for a signed agreement.
· understand all technical steps required for implementation and launch and develop / manage a mutually agreed upon delivery plan.
· identify issues and work with the product and sw development teams to prioritize and eliminate them in a timely manner.
· collaborate with product to capture requirements from our msps and communicate clearly and efficiently to the relevant functional teams.
· responsible for the delivery of all implementations with signed partners and for the transition to the operational teams including support and solutions engineering team.
· maintain technical proficiency on all aspects of the solution, including product capabilities, features, and planned enhancements.
skills & experience:
· bachelor degree of telecommunications engineering or equivalent work experience (advanced degree preferred).
· pmp or master degree of it project management preferred
· successful project management experience in a customer environment.
· prior telecommunications management experience required
· experience in m2m/ connected devices desired.
· ability to work independently and within tight deadlines.
· experience working with multi-national entities remotely, leveraging conferencing tools such as webex to coordinate virtual meetings.
· 10+ years of gsm / gprs experience in a technical capacity
· knowledge of gsm / gprs core network architecture, ip switching and routing concepts, firewalls preferred
· superior analytical, communication, presentation and customer interfacing skills.
· superior communication skills required.
· language skills are a plus, with japanese/ cantonese/mandarin and/or spanish/portuguese languages desirable.
· working knowledge of typical desktop software: ms office, power point, excel, visio, ms project
benefits:
* competitive salary and benefits package
* culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications
* opportunity to work with cutting-edge technologies
* employee engagement initiatives such as project parties, flexible work hours, and long service awards
* annual health check-ups
* insurance coverage: group term life, personal accident, and mediclaim hospitalization for self, spouse, two children, and parents
inclusive environment:
persistent ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.
* we offer hybrid work options and flexible working hours to accommodate various needs and preferences.
* our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities.
* if you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive.
our company fosters a values-driven and people-centric work environment that enables our employees to:
* accelerate growth, both professionally and personally
* impact the world in powerful, positive ways, using the latest technologies
* enjoy collaborative innovation, with diversity and work-life wellbeing at the core
* unlock global opportunities to work and learn with the industry's best
let's unleash your full potential at persistent
for more detail, please contact – manjinder singh (manjinder_singh@persistent.com
"persistent is an equal opportunity employer and prohibits discrimination and harassment of any kind