The field sales team lead is an entry level position responsible for providing full leadership and direction to a team of employees in an effort to deliver a full range of sales support activities in coordination with the consumer sales team. The overall objective of this role is to ensure the seamless delivery of support services to citi clients and to assist team in meeting sales targets.
responsibilities
* conduct performance evaluations, compensation, hiring, disciplinary actions, and termination of team members
* service existing accounts and establish new accounts at designated location or assigned geographical coverage area in order to increase revenue for the bank
* proactively approach citi clients to establish real needs, understand the client and their requirements, and interest them in citi’s products
* provide advice and product information to citi clients as appropriate, outlining features and benefits
* identify cross-selling opportunities to sell other products
* achieve or exceed decided sales targets
qualifications
* previous relevant experience preferred
* experience in financial sales, customer service and management required
* proficient computer skills
* proactive leadership and motivational skills
* consistently demonstrates clear and concise written and verbal communication
* creative problem solving and decision‑making skills
education
bachelor’s degree/university degree or equivalent experience
this job description provides a high‑level review of the types of work performed. Other job‑related duties may be assigned as required.
principales tareas
* responsable de reclutar el perfil para los puntos de venta asignados.
* capacitar al equipo en cuanto a productos, plataformas, control, políticas y prevención.
* seguimiento a indicadores.
* relación con los socios comerciales.
* visita a los puntos de venta.
* coordinar apertura y cierre de puntos de ventas.
* manejar un equipo de entre 12 y 16 ejecutivos aproximadamente.
* manejar 6 a 7 puntos de venta aproximadamente.
requisitos
* licenciatura concluida. (100% de los créditos) deseable título.
* 2 o mas años de experiencia en ventas, atención y servicio a clientes.
* disponibilidad para moverse a los diferentes puntos de venta 80% del tiempo.
* disponibilidad para laborar fines de semana y descansar entre semana.
* capacitar e interés para desarrollar equipos.
* enfocado a resultados.
* logro de objetivos.
* gusto por las ventas.
* experiencia con equipos a cargo.
job family group: consumer sales
job family: field sales
time type: full time
view citi’s _eeo policy statement_ and the _know your rights_ poster.
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