Overview
envoy global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals. The global program is expanding, and we are seeking an immigration director for the latin america region to manage the regional immigration team. This role requires a high level of experience in people management, team development, and change process implementation. The immigration director, latam is responsible for the profitability, margin and revenue for the practice.
this role is 100% remote, working from home within mexico, ideally within the mexico city area. Some travel may be required.
responsibilities
* lead the latam region as the main point of contact for immigration program strategy and delivery
* develop the immigration program for the latam region, focusing on the main countries
* advise strategy for complex matters
* build strong relationships with new and existing clients
* collaborate with account managers, sales and business development teams to identify opportunities and grow the business
* serve as point of escalation
* communicate with immigration authorities to clarify guidance notes or request updates; escalate applications when authorities miss processing standards; withdraw applications and/or request refunds of government fees
* manage team's continuing professional development and assess training requirements
* review case assessments and initiations to ensure optimal caseload
* work with the leadership team on region structure and headcount
* manage the p&l of the practice
* advise changes to immigration rules to the news team and support ad hoc reporting
qualifications
* minimum 10+ years of immigration experience
* minimum 5+ years of immigration manager experience in the latam region
* bachelor's degree or equivalent work experience
* ability to interact and communicate clearly and effectively
* ability to manage a team
* ability to work under pressure and meet tight deadlines
* excellent time management and organizational skills
* attention to detail
* capacity to prioritize, manage and execute multiple tasks
* oral and written proficiency in english
* knowledge of spanish and/or portuguese is essential
additional information
this is a brilliant opportunity to join a dedicated and collaborative team that works together to make a difference.
notice at collection for california applicants: http://www.envoyglobal.com/notice-at-collection-for-ca-applicants
seniorities
* director
employment type
* full-time
job function / industry
* job function: information technology
* industries: human resources services
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