*position objective*:
keeps good relationship with clients in order to develop a proper understanding of the business model and requirements of each client. Monitors forecast reliability and coordinate otif customer order deliveries to ensure a high level of customer satisfaction.
*requirement*:
- bachelor degree
- 3+ years of experience in similar position in automotive environment
- customer relationship management
- demand forecasting experienced
- ms office knowledge
- effective communication skills
- self-development
- availability to travel
- schedule availability
- fluent in english
*main responsibilities*:
- perform, track and update the delivery plan based on customer orders and priorities to optimize transit time and pickup / packing / loading time.
- receive, verify and request timely customer orders and forecasts into the information system and provide feedback to customers.
- offers with customers additional orders, requests for express delivery.
- coordinates customer complaint handling process, including product return coordination (reverse logistics), action plan progress, and customer feedback.
- advises on the preparation schedule, generates pick lists accordingly, monitors and updates the progress of physical preparation, product labels, delivery documents, packing and truck loading.
- validate goods/product delivery in the information system and comminute advanced shipment note to customers (asn).
- track delivery accuracy full time (otif) and take action as necessary.
- meets quality requirements and ehs systems. Minimizing negative impacts and doing each activity considering our environmental commitments and objectives.
- stop production when quality, productivity and safety are at risk.
*skills*:
- self development
- managing performance
- communication
tipo de puesto: tiempo completo
salario: a partir de $20,000.00 al mes
horario:
- turno de 10 horas
prestaciones:
- estacionamiento gratuito
- seguro de gastos médicos mayores
- seguro de vida
- servicio de comedor
tipos de compensaciones:
- bono de productividad
idioma:
- inglés (deseable)
lugar de trabajo: empleo presencial