Every day, global payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
*purpose*
*essential responsibilities*
- participate in all business enhancements on the global merchant accounting system (gmas), back-end processing and ancillary systems with little to no direction on the majority of projects
- interacts with internal clients to gather and define business and functional requirements for large initiatives
- analyzes complex system problems with ease and offers alternative business solutions (specifically for new system development and enhancements)
- collaborates with development team to design new and enhanced system functionality
- communicates business and functional specifications to the team and other stakeholders
- facilitates meetings and leads discussions (i.e. business and functional specification reviews, joint application design (jad) sessions, etc)
- facilitates effective team interaction
- proactively looks for opportunities to improve the system
- seeks opportunities to stay current with industry trends and expand technical expertise
- acts as a product owner and take a project through the entire sdlc, whether waterfall or agile
- provides complete oversight and performs a thorough gap analysis of all the project deliverables. The intention would be to ensure that there are no deviations from the baselined functional requirements and ensuring that the deliverables meet the business needs
- acts as a broker to assess changes to requirements or scope requested by business partners after the baselining of the business and functional requirements
- plans, documents, executes and supports the user acceptance testing efforts relative to all projects by collaborating with the business partners and the qa team
- will direct the work of other business analysts, provide mentoring and/or training as needed
- handle support questions professionally, accurately and timely
*required qualifications*
- in depth knowledge of the merchant acquiring business domain
- strong analytical and problem solving skills
- ability to push creative thinking beyond the boundaries of existing industry practices and client mindsets
- highly effective written and oral communication skills
- demonstrated ability to work independently with mínimal supervision
- 5-7 years experience in a bsa role within an it organization
- experience with agile and waterfall methodologies
global payments inc. is an equal opportunity employer.