We're seeking a customer support specialist to join our team.
this role involves communicating with customers via phone, email, and chat, providing knowledgeable answers to product-related questions, and working with internal departments to meet customer needs. You'll also perform data entry tasks that will support the growth of our business.
to succeed in this role, you'll need excellent communication skills, the ability to multitask, and at least 1 year of relevant work experience. Advanced english is required for success in this position.
* key responsibilities:
* communicate with customers via phone, email, and chat
* provide knowledgeable answers to product-related questions
* work with internal departments to meet customer needs
* data entry tasks
we offer a competitive salary package, including benefits such as paid vacation time, an end-of-year bonus, medical insurance, life insurance, and monthly food vouchers. Our contract is open-ended, and we promote a culture that values diversity and inclusion.