Who we are founded in 1963 by mary kay ash with a bold mission to enrich women’s lives, mary kay has grown into one of the world’s most successful and enduring beauty brands. For more than 60 years, our people-first culture and commitment to innovation have powered our global success in skincare, color cosmetics, nutritional supplements, and fragrances. Our corporate teams spanning r&d, marketing, it, manufacturing, distribution, supply chain, analytics, and more play a critical role in supporting millions of independent beauty consultants across more than 35 markets worldwide. At mary kay, employees collaborate on meaningful work that drives real impact, fuels entrepreneurship, and advances science backed beauty. Guided by purpose, we are equally committed to sustainability, supporting women affected by cancer and domestic abuse, and inspiring future generations, all while offering rewarding careers with global reach and opportunities for growth about the role: the sr. Business analyst will support the front office suite of applications in north american markets. Knowledgeable in supporting and aligning efforts to meet customer and business needs. Proficient in utilizing formal and informal communication methods to communicate to diverse audiences (management, customers, technical team, other teams etc.). Lead or participate in multiple projects by competing and updating project documentation; managing project scope; adjusting schedules and priority when necessary; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths; and managing relationships with technical and business partners. Identify, create, and facilitate process design changes by conducting business and system process analysis; focusing on quality improvement and safe data management ; developing process improvements; integrating new systems and processes with existing ones; partnering with internal and external customers to ensure the end system provided meet and align with business and company strategies and policies. Highly proficient in various forms of project related documentation techniques. Collaborate closely with technical team to implement requirements. Hands on knowledge with various forms of testing. Highly comfortable with data analytics; strong ability to analyze data to look for pattern or trends; high proficiency with sql and excel ; ability to troubleshoot issues looking at data; ability to understand data to help with ad hoc reporting needs of business partners. What you’ll need to be successful experience : 3 years of experience as a business analyst with strong expertise in information systems and software development life cycle and processes. Education : bachelor/university degree in computer science, information systems, or a related field. Excellent communication – good handle on english and able to communicate effectively through oral and written communication channels. Team player with good interpersonal skills. Strong analytical and problem-solving ability is a must. Data analysis – must have proficiency with sql and microsoft excel. Self-motivating and ability to multitask. Good technical understanding – able to understand and keep high level picture in mind while working on low level details. Familiar with apis and middle wares. Familiar with good user interface design and practices. Banking or financial experience is preferred