Job description
wedding sales manager (hot0ccer)
job number
hot0ccer
work locations
hilton tulum all inclusive resortcarretera de tulum km chemuyil
a wedding sales manager analyses local market trends, competitor activity, and wedding segment dynamics to recommend strategies that position the hotel as a preferred wedding destination through the development of future and repeat business.
What will i be doing?
As wedding sales manager, you will analyse market trends and wedding segment opportunities to develop strategies that drive wedding and social event business to the hotel. Specifically, you will be responsible for performing the following tasks to the highest standards:
analyse local market trends, competitor activity, and wedding industry dynamics to identify new business opportunities.
Develop and manage client accounts, including wedding planners, agencies, and direct customers, while actively pursuing new leads within the local and feeder markets.
Drive wedding and social event revenue by promoting tailored wedding packages, venues, and experiences offered by the hotel.
Negotiate pricing, contracts, and customized packages in alignment with current business strategies and revenue objectives.
Develop and implement creative sales and marketing initiatives targeting the wedding and social events segment, including digital and social media channels.
Prepare and manage contracts in accordance with hotel policies, pricing structures, and operational capabilities.
Work within established business strategies while identifying potential growth opportunities within the wedding and celebrations market.
Collaborate closely with events, operations, catering, revenue, and marketing teams to ensure seamless execution and an exceptional guest experience.
Conduct site inspections, client meetings, and presentations to showcase wedding venues and services.
Attend industry events, bridal shows, and sales activities as required to generate awareness and business opportunities.
Produce accurate and timely reports for the director of sales and senior management, including pipeline updates, conversion metrics, and revenue forecasts.
Respond to client inquiries promptly and professionally, ensuring a high level of customer service throughout the sales cycle.
Maintain strong relationships with clients to encourage repeat business and referrals.
Support team coordination and performance in alignment with company standards and procedures.
What are we looking for?
A wedding sales manager serving hilton brands is always working on behalf of our guests and collaborating closely with other team members. To successfully fill this role, you should demonstrate the following attitude, behaviours, skills, and values:
positive attitude and excellent communication skills
strong commitment to delivering a high level of customer service and creating memorable experiences
professional presentation and grooming standards
flexibility to respond to a variety of client and operational needs
ability to work under pressure while managing multiple events and deadlines
self-motivated with the ability to work independently and drive results
proven experience in sales, with a strong track record of converting leads and closing business
ability to build relationships with clients, wedding planners, and external partners
it would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
knowledge of the local wedding and social events market
experience within the hospitality or luxury resort environment
passion for sales and achieving revenue targets
understanding of wedding planning processes and client expectations
degree-level qualification in sales, hospitality, marketing, events, or a related field
what will it be like to work for hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing team members are at the heart of it all!
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