*auto req id*: 283056br
are you looking for a challenging opportunity in an organization with a dynamic, innovative and diverse environment?
if so, your future is at pepsico.
as a world class company, we seek excellence in everything we do.
therefore, we need talented and innovative people who are passionate about what they do.
now we are looking for this position:
*transport analyst*
*main purpose*
we are pepsico.
we are a diverse organization, spread among 200 countries and united by a shared set of values and goals.
that's why we perform with purpose.
together, we blaze new trails, succeed, celebrate and never settle for second best.
at pepsico, we're committed to performing well as individuals and in teams, to strengthen the company as a whole.
our employees are at the heart of pepsico.
through the company's commitment to talent sustainability, we continue to support the development of employees.
at pepsico, you get the best of both worlds: an entrepreneur's mindset plus global reach and resources.
our collaborative culture and worldwide presence generate a stream of new opportunities to define the future and propel your life's work.
bring your unique perspective.
bring curiosity.
bring ingenuity and your drive.
we will give you a platform to be daring on a global scale.
as gbs carrier management track and trace - pepsi logistics company, inc.(plci), the purpose of this role is to provide tactical operations support involving order entry, issue resolution, and track and trace support.
the nature of the work is proactive and must be able to alert key stakeholders on potential service gaps.
this role is our frontline response unit in reporting shipment delays to honor our stringent customer demands.
scope: effectively prioritize and track 75+ shipments per day in a manner that meets on time pick up, delivery, maintain hours of service requirements, and accountable to key brokerage sops.
participate and support with track and trace for customers as required.
this role will report to the mbs carrier management tnt supervisor(l8).
tms system knowledge and understanding of transportation is expected along with strong ability to set day-day priorities for service leaders.
strong coordination and communication with bu partners to insure delivery of optimization and efficiency gains is expected.
exceptional time management, organization, communication, and interpersonal skills are critical for this role.
this role will additionally require building critical relationships with key team members both internally within the hub and across, inside the function and and across business units.
*accountabilities*
- this track and trace role will be responsible for making 125+ phone calls daily to obtain freight tracking updates.
the tnt role will be responsible for making 75+ status updates daily.
the primary focus will be the prioritization of critical shipments and ensuring accurate updates for both the carrier and account management teams.
the team will be responsible for providing best in class load tracking visibility and proactive issue resolution for the plci customer base.
this role will support the delivery of revenue and nopbt goals by ensuring the execution of the day to day track and trace function.
- timely order entry and a sense of urgency regarding issue resolution
- carrier compliance to track & trace check calls
- carrier compliance to defined edi processes
- proactive shipment tracking and customer alerts for known anticipated service gaps
*qualifications/requirements*:
*education/requirements*
- bachelor's degree or equivalent in business, operations management, supply chain, logistics or applicable degree required
- 0-2 years operations, transportation experience preferred
- english fluency both written and verbal required
- ability to positively influence teams outside of direct responsibility and across multiple business units
- capable of working in a remote work group and being managed by a remote manager
- utilize technical/functional knowledge that creates opportunities and solves business problems
- ability to identify business issues and escalate in a timely fashion
- self-starter with attention to detail
- solid verbal and written communication skills
- ability to manage multiple competing priorities
*non technical skills*
- excellent written and oral communication skills; proactively communicates using appropriate methods for situation and audience in clear, concise and professional manner
- ability to effectively communicate with customers, otr drivers and dispatchers in a professional and constructive manner.
- strong passion for customer service and logistics excellence
- ability to learn and update brokerage transportation management system
- ability to effectively interact and build a favorable business relationship with all carriers and customers
- ability to operate and flourish in a fast paced business start up
- strong team player and committed to te