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requisition id: 75953
country/region: mx
wipro limited (nyse: wit, bse: 507685, nse: wipro) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at
on site it support
role:
the purpose of this role is to be the first point of contact for b2b users who call the wipro service desk to troubleshoot end user issues in line with wipro’s service desk objectives.
we are looking for
on site support
support engineer role: perform customer services related to equipment and systems, products by troubleshooting & resolving problems, interfacing with vendors for in-warranty returns, and installing software.
maintain, analyze, troubleshoot, and repair hardware and computer peripherals.
document, maintain, upgrade, or replace hardware and software systems, including setting up workstations and installing/configuring software and hardware.
should be a good team player.
experience: 1 year of on-site support
english: advanced proficiency
location: automotive lighting planta 2, 1750 av. del charro, juárez, chihuahua, mexico
benefits: above the law benefits
mandatory skills:
tis service desk. Experience: 1-3 years.
reinvent your world. We are building a modern wipro. We are an end-to-end digital transformation partner with bold ambitions. To realize them, we need people inspired by reinvention—of yourself, your career, and your skills. We value the constant evolution of our business and industry. Join a purpose-driven company that empowers you to design your own reinvention. Come to wipro. Realize your ambitions.
applications from people with disabilities are explicitly welcome.
if you encounter any suspicious mail, advertisements, or persons offering jobs at wipro, please email us at helpdesk.recruitment@wipro.com. Do not send resumes to this email as it is not monitored for applications.
any complaints or concerns regarding unethical or unfair hiring practices should be directed to our ombuds group at ombuds.person@wipro.com .
we are an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, caste, creed, religion, gender, marital status, age, ethnicity, gender identity, sexual orientation, political orientation, disability status, protected veteran status, or any characteristic protected by law.
wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodations will be provided to all applicants, including persons with disabilities, throughout the recruitment process. Accommodations must be communicated in advance and will be reviewed on an individual basis. Wipro values diversity and provides equal opportunities to all.
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