Overview
you're the person who makes "reliable and always available" true in real life. You lead a team of designers, keep quality consistent across multiple brands, and make sure work ships on time without turning the team into pixel zombies.
this is a player-coach role: you'll direct, review, unblock, and occasionally design when it matters most.
what you'll own (outcomes)
* quality consistency at scale: every deliverable meets brand standards, feels intentional, and doesn't trigger "who approved this?" energy.
* on-time delivery: priorities are clear, deadlines are realistic, and the team ships predictably.
* team performance: designers are productive, improving, and not quietly drowning.
* client confidence: clients feel like they have a real senior web & visual designer and leader, not "a random designer who happens to be online."
responsibilities
1. Creative leadership and direction
* set and maintain creative standards for the team (layout, typography, motion, brand fit, polish).
* translate messy briefs into clear direction designers can execute fast.
* establish reusable systems: templates, component libraries, brand kits, best-practice examples.
2. Quality control (without becoming a bottleneck)
* review work before it goes out: catch obvious errors and the subtle "this is technically fine but feels off."
* coach designers through feedback so quality improves over time (not just "fix it and move on").
* define what "great" looks like per client and per deliverable type.
3. Delivery management inside the team
* triage incoming requests: simple vs complex, urgency, dependencies, and risk.
* assign work to the right person based on skill, bandwidth, and client context.
* unblock work fast (missing assets, unclear scope, conflicting feedback, shifting priorities).
* communicate early when something is at risk and propose options (scope trims, phased delivery, alternates).
4. Client-facing collaboration (light, but high impact)
* join key client calls when needed: onboarding, brand alignment, escalations, quarterly reviews.
* proactively spot gaps (brand inconsistency, missing guidelines, recurring request types) and fix them.
* turn client feedback into better systems, not endless back-and-forth.
5. Team leadership and coaching
* lead weekly team syncs: wins, blockers, priorities, and improvements.
* run feedback loops: 1:1 coaching, skill development plans, targeted training.
* maintain team morale and momentum while holding a high bar.
6. Process and continuous improvement
* improve briefing quality through better questions, examples, and guardrails.
* identify recurring friction (brief issues, qa issues, tool issues) and propose fixes.
* collaborate with production/customer success on workflows, expectations, and escalation paths.
what you'll work on
* web and landing page design (figma)
* marketing assets (ads, social, email, lead magnets)
* brand systems (guidelines, templates, kits)
* pitch decks and presentations
* light motion direction (where relevant, depending on team focus)
what "great" looks like (success metrics)
* high qa pass rate and fewer client revisions for "avoidable" issues.
* predictable turnaround times and fewer late deliveries.
* higher client satisfaction scores / fewer escalations.
* designers improve month-over-month (quality + speed).
* strong reuse: templates and systems reduce repeat work.
requirements
must-haves:
* 5+ years in design with 1–3+ years leading creatives (agency, subscription, or in-house).
* technical fluency: adobe suite (photoshop, illustrator, indesign), figma, and canva.
* communication: strong english skills (spoken and written).
* art direction: strong brand judgment, typography, composition, and art direction skills.
* reviewer mindset: your feedback is specific, actionable, and fast.
* calm operator energy: you keep quality high under load and manage multiple brands/projects at once.
nice-to-haves:
* experience in design subscriptions, high-volume studios, or production environments.
* motion/video direction experience (after effects, premiere, etc.).
* experience building scalable design systems or brand kits.
* familiarity with project tools like trello, asana, or jira.
benefits
compensation & perks
* monthly rate: $1,100-2,000 usd (negotiable based on experience).
* paid time off: 15 pto days + 10 unpaid days + 2 sick days (after 6 months).
* incentives: performance bonuses, work anniversary gifts, and career growth.
* flexibility: 100% permanent remote work with an async-friendly culture.
* location: must be locally based in latin america (latam).
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