Role :: software-technical account manager
location :: guadalajara, mx (onsite)
duration :: long terms
• must have:
o familiarity of developing sample apps for both android and html5 + js
o ability to take sample apps and add customer used apis (customization) to reproduce customer issues and collect logs for engr to debug.
o able to host sample app sender and receiver in the cloud environment and repro.
o good debugging skills
• desirable
• (not mandatory requirements)
o coding experience in c/c++ and java script, python.
o familiarity with github repos and adding/modifying content
o familiarity with streaming media playback would be good not necessary
o familiarity with linux platform development
o knowledge in media players, protocols, codecs etc will help a lot. It is not mandatory to have this skill but will be a plus.
• responsibilities
• : partner engineering activities:
o msp collaboration
msp app devsite guide authoring and revisions
sample app maintenance / support
msp app technical support
o oem collaboration
oem crt test - samsung / lg / vizio / bose / harman
triage incoming defects filed by tam, reproduce, collect logs, dig through the code and find potential root causes and fixes.
o certification workflow automation and dashboard
form / web app
crt result review automation
• utilize gemini
cast partner engineering dashboard
• crt status, defect status, program status
o cast release plan, launch deck automation
o technical requirement, development site update
o works with reference platform to support partners
cast lite with raspberry pie
cast core with aml platform
o test and automation:
help engineering expand test automation coverage: add fit tcs for tv and speakers
help engineering running end to end and integration fit test.
help engineering automating backlog test cases using the frameworks created by engineering and engprod. Work with eng prod closely to request additional features in infrastructure as needed.