Who we are
doubleverify is a leading software platform for digital media measurement, data and analytics. Dv’s mission is to be the definitive source of transparency and data-driven insights into the quality and effectiveness of digital advertising for the world’s largest brands, publishers and digital ad platforms. Dv’s technology platform provides advertisers with consistent and unbiased data and analytics that can be used to optimize the quality and return on their digital ad investments. Since 2008, dv has helped hundreds of fortune 500 companies gain the most from their media spend by delivering best in class solutions across the digital advertising ecosystem, helping to build a better industry. Learn more at www.doubleverify.com.
The account manager is responsible for servicing all aspects of customer accounts and relationships, a critical role. He/she will oversee all aspects of campaigns across kick-off, implementation, launch, reporting, remediation, and billing. The account manager will work closely and collaboratively with sales, implementation, product management, engineering, and finance teams to deliver world-class customer service and solutions to market. The account manager plays an integral role in recommending and implementing strategies for driving ongoing client product needs and will be responsible for educating customers about all aspects of the doubleverify product suite, and how products can be leveraged to meet their goals and objectives.
What you'll do
deliver operational excellence and superior service across your accounts
establish contact reports including: qbr delivery, monthly office hours, feature update meetings and education sessions
have strategic conversations during all applicable client touch points (status calls, office hours, qbrs, outings, etc.) and regularly update manager with new information
execute against and maintain strategic account plan for all top tier advertise