*descripción y detalle de las actividades*
- this position is responsible to receiving incoming units for repair in mexicali service center, ensuring discrepancies in shipments are noted and resolved, repair orders created in sap complying with customer purchase orders, contracts and process flow require-ments.
actions directly impact sales, profit and on-time delivery performance.job responsibilities
- assist when required to verify incoming shipments accuracy, iden-tify discrepancies and work with customer and internal depart-ments to resolve.
verify customer purchase order requirements, ensuring these can be performed by the service center, resolving these prior to accept-ing work by monitoring and following up with internal and external customers.
understand service contract, customer requirements and process flow for the creation of service notifications in sap.
monitor own output and quality of the work to ensure alignment with organizations standard.
with moderate supervision demonstrate ability to use tools, sys-tems, procedures and processes required to create sap service noti-fications.
assist in identifying process constraints to team resolution and implementing improvements for customer satisfaction.
may perform and assist with special projects, as required.
demonstrates moderate ability to use sap reporting tools to cre-ate reports to meet customer expectations
- coordinate holidays, extra hours, shift changes.administration of the different portals of the customers.validate y capture of the reported defects.modificate orders on sap system
*experiência y requisitos*
- basic qualifications: -bachelor's degree
- english - 80%- data capture proficiency
- shift availability (*1st and 2nd)
- availability to work on saturdays
- preferable sap system knowledge-oficce 365-intermediated excelcollins aerospace, a raytheon technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry.
collins aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.our avionics team advances flight deck solutions, airborne communications, vision systems, sensors and fire protection for commercial and military customers around the world.
that means we're helping people reach their destination safely and keeping pilots, passengers, flight crews, airlines, airports and military personnel connected and informed.
and we're providing industry-leading fire protection and safety systems that our customers can count on when it matters most.
are you ready to learn from the most knowledgeable experts in the industry, develop the technologies of tomorrow and reach new heights in your career?
join our avionics team today.diversity drives innovation; inclusion drives success.
we believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers.
we are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.please be aware of our location: manuel gomez morin #3200 col. Rancho hermanos fuentes, mexicali, baja california 21190, méxico
*solicita este puesto directamente a través de nuestro portal*
*solicitar*
*organización*
- collins aerospace.
*giro*
- manufacturera*actividad principal*
- electronic / aesrostructures*número de empleados*
- 800*número de vacantes* 1*área* operaciones*contrato* permanente*turno* mixto*jornada* tiempo completo*estudios* carrera profesional*sexo* indistinto