*it technical analyst*
*responsibilities include*:
- define, develop, and document business requirements for projects in identity and access, directory services and authentication in line with current sdlc & project management standards
- engage with business users to define requirements, prototype functionality and clarify needs
- plan, facilitate, and conduct requirements gathering sessions, meetings, and presentations
- works extensively with our team and end users to establish thorough test plans and performs system testing in support of project initiatives.
- responsible for bug tracking and enhancement documentation. Tests enhancements & bug fixes to ensure desired results are met.
- hands on approach to problem solving and solution delivery
- perform other ad-hoc duties in the support of project delivery and business benefit
- document high-level scope used by development to estimate work effort required for new project initiatives to be presented to senior leadership for governance approval.
- manage business expectations through prioritization, requirements, user acceptance testing and transparent communication.
- serve as a liaison between business stakeholders and it employees and vendor partners to deliver business commitments.
- collaborate with multiple vendor partners to analyse requirements, appropriately distribute tasks, and track progress to deliver high-quality products on time and within budget.
- work with other bas/teams to line up prioritized defect fixes and small enhancements/changes in maintenance sprints.
- conduct business stakeholder meetings and requirement gathering sessions to construct workflow diagrams and write detailed specifications through iterative design.
- work with bas, development, and testing teams to provide clarifications on requirements and to validate the system being developed.
*qualifications*
- bachelor's degree in computer science, it or another related field.
- minimum of 4 years of it experience in a comparable role.
- understanding of agile delivery methodology and scrum.
- experience with executing technology projects in a business analyst capacity in an agile environment and utilizing agile concepts and cadence, including pi planning, user story creation and acceptance criteria writing.
- excellent interpersonal skills with the ability to build trusting relationships with all team members including business stakeholders and it team members.
- strong communication skills, both written and verbal
- strong analytical, presentation, process mapping and requirement gathering skills
- proficiency in microsoft office; strong excel and powerpoint skills.
- highly self-motivated, organized, with excellent time management skills and the ability to multi-task on critical initiatives.
- demonstrates a sense of urgency and accountability; sets priorities and acts on key issues.
- ability to work independently to complete assignments in a timely manner
- strong attention to detail
- experience with executing testing activities such as test plans and test scripts.
- change and process-oriented individuals with experience in using proven process re-engineering methodologies.
- ability to work independently on assignment of moderate to high complexity.
- demonstrated ability successfully work through ambiguity.