Welcome to the agentic commerce era*## at commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, ai-driven commerce ecosystem. As the parent company of,, and, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. Commerce is disrupting the e-commerce industry as the saas leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth. We are seeking a *business operation analyst i* to work cross-functionally across multiple divisions within commerce in support of our merchants during various stages of their life cycle with us.bigcommerce, part of the commerce brand family, helps merchants increase sales at every stage of their growth. From small startups to mid-market businesses and large enterprises, we provide the leading e-commerce platform. Our customers can then concentrate on what's most important: growing their businesses. What you’ll do:* conduct business analyses to ensure company & financial operations practices are consistent with the stated business model, mission, and standards, and that they are compliant with all applicable regulations.* where necessary, write updated process documentation, conduct training, and prepare automated reports showing the output of the updated process.* where mature processes do not exist: identify, recommend, implement, and test changes that will allow for scalable growth.* conduct research and analyze workflow processes to improve business procedures within finance operations, with an eye toward detecting and/or preventing potential failures, removing inefficiencies, and el...