Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
responsibilities
1. account delivery management
o manage the direction of solution deliveries, influence resource securing, and oversee delivery lifecycle including envisioning, solution development, planning, cloud consumption, and usage. Lead or participate in steering committee meetings with strategic customers.
o contribute to consumption activities, identify gaps, and drive customer value realization. Hold accountability for project delivery forecasts.
o collaborate with sales on contract setup, compliance, and execution. Manage fiscal responsibilities within the project portfolio, ensuring budget adherence and risk management.
o support strategic relationships with key stakeholders, ensure service delivery, and communicate progress to customer executives.
2. intellectual property (ip)
o research and share ip, recommend improvements, and enforce reuse of knowledge and artifacts within teams.
3. relationship development
o engage with senior stakeholders, manage escalations, and drive customer satisfaction. Communicate effectively, manage expectations, and ensure compliance standards are met.
4. initiation
o drive project initiation for complex projects, allocate resources, and collaborate on planning and organization across teams.
5. contracting
o lead contracting processes, negotiate agreements, and monitor contract amendments and invoicing.
6. presales
o lead presales efforts, articulate business value, evaluate risks, and assist in scope development.
7. planning
o develop detailed project plans, set expectations, and engage stakeholders for high-complexity projects.
8. technical delivery skills
o lead client meetings, map requirements, identify risks, and develop project documentation. Manage escalations and ensure quality delivery aligned with microsoft architectures.
9. qualifications
o minimum: bachelor's degree in relevant fields and 3+ years leadership experience or equivalent.
o languages: fluency in english and spanish.
o experience: 5+ years leading technological solutions projects.
10. preferred qualifications
o additional experience with azure infrastructure, cloud devops, and related tools. Certifications such as azure solutions architect, devops engineer, etc.
microsoft is an equal opportunity employer. All qualified applicants will receive consideration without regard to various protected characteristics. For accommodations, please refer to the company's guidance on requesting assistance due to disabilities.
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