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Senior account manager - ems/odm

Infineon Technologies Ag
Director de cuentas
Publicada el 10 junio
Descripción

Account manager – rohawe are hiring account manager.looking candidates from food color/ingredient industry only.candidates must be based in guadalajara.5 days working.reporting to sales director.essential duties and responsibilitiesaccountable for individual strategic sales, profitable sales growth and meeting targeted monthly and annual goals.develop business plan to increase and maintain roha's business in assigned territory and/or accounts.continuously identify new prospects in the assigned territory.develop and maintain key accounts assigned.manage any brokers / distributors appointed.manage and coordinate all operational issues with customer care representative assigned to the territory and/or account.make sales presentation to direct accounts or accounts of brokers, distributors or other sales reps working in the territory.gather data regarding competition and market intelligence.manage all trade shows, presentations or other marketing events within the assigned territory.any and all other activities required to effectively develop and maintain the assigned territory.maintaining and enhancing the culture and core values of roha.promoting the highest quality image of roha with co‐workers, customers, vendors and the community.what we're looking forstrong communication skills, both verbal and written.the ability to listen to the client and accurately reflect their needs.previous experience in sales and account management.a positive attitude towards feedback and a desire to improve.responsibilitiesmanage communication with 15 assigned clients.walk clients through results and ensure their satisfaction.serve as the liaison between the sales team and clients, providing relevant feedback.facilitate coaching sessions to ensure effective implementation of strategies.what we offerbase salary of usd$*.
we are implementing a bonus structure based on client retention and performance.pay: $27,* per month.experienceaccount manager: 1 year (required).
sales: 2 years (required).
languageenglish (required).
beneficiosexcelente esquema de comisiones.plan de carrera y crecimiento.capacitación pagada.account manager – positrace (global fleet management)we are currently seeking an account manager to join our team, based in mexico, with a primary focus on managing and nurturing existing business accounts in canada and us.key responsibilitiesmanage existing positrace customer accounts as a brand ambassador.conduct regular account status checks for service users, ensuring they receive proper training.implement core functionalities tailored to each client's operations and requirements.consistently seek ways to improve client operations, optimize positrace usage, and identify opportunities for upselling.ensure client satisfaction and proactively identify potential reasons for deactivation to retain customers.provide comprehensive account information, including billing details and contracts.generate access, set up accounts, and facilitate platform navigation for new users.assist with the seamless implementation of new units, ensuring proper installation within 15 days of delivery.guarantee correct device installation, platform configuration, subscription, and functionality.act as the main point of contact for daily client queries, mediating with technical support, operations, and finance.proactively identify and address potential issues before they become problematic.assume the role of project manager, taking charge of problem resolution and keeping clients informed.collect and document client feedback for consideration by the product department.drive the referral program and encourage positive feedback on various platforms.invite clients to participate in interviews with the marketing and product teams.demonstrate a positive "consider it done" culture.upsell and cross‐sell products and services to increase monthly recurring revenue (mmr).
requirementsexcellent spoken english.excellent written english communication skills are imperative.demonstrable experience in customer service or as a customer service representative.strong telephone communication and active listening skills.familiarity with customer relationship management systems and practices.customer‐oriented with the ability to adapt/respond to different personalities.excellent communication and presentation skills.ability to multitask, prioritize, and manage time effectively.technical degree/business degree.compensationbase salary.great commission structure.we recognize people to be a cornerstone of our continued success and offer long‐term careers and competitive compensation packages and a great place to work, combined with the opportunity for personal and professional growth.salary$18,* - $19,* per month.experiencecustomer service: 2 years (required).
languageenglish (required).
account manager – ch robinsonduties and responsibilitiesretain and grow a customer portfolio of medium size client segment.gather, analyze, and prepare relevant information for business reviews, qbrs.implement new business opportunities and account set‐up compliance.develop account relationships with contacts at multiple levels.identify opportunities to further penetrate accounts by selling services.provide solution design through face‐to‐face interaction.bring pricing options & recommendations to account leadership.identify issues and implement solutions.manage customer expectations via sops, kpis and account metrics.contribute to development and management of annual account plan and budget.provide updates and review quarterly.sell and negotiate at core/strategic level.build and maintain contacts at multiple levels.conduct business reviews, leveraging analytics.act as advocate for customers within organization.create and review internal account metrics.use internal tools for pricing strategy.partner with operations and product to ensure execution.qualificationshigh school diploma or ged.minimum 2 years of global forwarding experience or account management in logistics industry.international experience preferred.bachelor's degree preferred.excellent communication, presentation, negotiation skills.ability to work under pressure.proficiency in microsoft office.multitasking, prioritizing, time‐management skills.ability to build strong customer relationships.team collaboration and independent results orientation.strong persuasion, motivation, influence skills.self‐driven, results‐oriented.orientation toward growth, sales relationship building, negotiation, financial acumen.understanding of chrw service portfolio, business strategies, technology systems.experience in matrix organization.ability to speak multiple languages.values diversity and inclusion.disclaimerthis job description is intended to generally describe the nature and level of work to be performed by employees in this position.it is not intended to be construed as an exhaustive list of all responsibilities and skills required of employees performing this role.ch robinson is an equal opportunity employer.all employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics or disability.benefitscompetitive benefits plan above mexican labor law.life and medical insurance.wealth accumulation plan (plan de pensiones).
employee stock purchase plan.opportunities to prosper in a fortune 500 company.account manager – servis.ai (full‐time | hybrid)key responsibilitiesclient relationship management: develop and nurture strong, long‐term relationships with clients, serving as their primary point of contact and trusted advisor.customer success & satisfaction: ensure clients get the most value from servis.ai by understanding needs, proactively addressing concerns, and guiding customers through best practices.performance & adoption monitoring: track client engagement, adoption, and key performance metrics, providing regular reports and actionable insights.renewals & contract management: manage contract renewals and compliance, ensuring a seamless process.proactive issue resolution: anticipate challenges and resolve issues swiftly.account strategy & coordination: collaborate with internal teams to deliver a seamless experience and drive customer success.qualifications2+ years of experience in account management, customer service, or software support.strong communication skills with advanced english proficiency.ability to work independently, anticipate needs, and proactively problem‐solve.experience in sales or upselling is a plus.genuine interest in software and technology.why join us?
at servis.ai, we're passionate about helping businesses streamline operations with ai technology.the role offers a collaborative team, remote flexibility, and growth opportunities in a fast‐moving saas environment.account manager – wizelinewhat you will bring to the teamas an account manager, you will prioritize delivering value and making a measurable impact for clients.you will act as a strategic connector between internal teams and client stakeholders, identifying opportunities, mitigating risks, and creating actionable plans.locationmust be located in mexico or the united states (remote or hybrid).
modalityfull time.main responsibilitiesbuild and maintain strong relationships with clients, ensuring a deep understanding of their needs, business context, and industry trends.connect internal capabilities and client objectives to propose repeatable solutions and strategic initiatives.communicate effectively across all levels: from executives to project managers, technical leads, and contributors.identify and present risk/reward opportunities and proactively develop strategies to maximize value.develop leads and generate new opportunities, collaborating with sales or directly leading bd within the account.create and maintain comprehensive account plans with clear action items, tracking progress regularly.foster referrals and upselling opportunities to drive additional revenue streams.requirements5+ years of experience in account management, client success, or business development roles.experience working in tech or consulting environments.familiarity with crm tools (salesforce, hubspot).
knowledge of industry frameworks (customer journey mapping, account planning).
previous experience with data visualization or lead generation tools.analytical mindset with ability to connect insights to actionable strategies.about uswizeline prioritizes a culture of diversity and development.we believe great technology comes from a mix of talents and perspectives.benefitswe provide opportunities to create personalized career paths, access linkedin learning, pluralsight, and other learning platforms.account manager – invista (polyolefin)what you will dounderstand and manage customer needs within the assigned polypropylene territory or 'book of business'.
active role in new product identification, development, roll‐out, and launch.optimize existing customer base and develop profitable new relationships with customers.coordinate with technical and business capabilities to achieve sales, business goals, and customer needs.understand converter/brand owner relationships within the market.assure sales contract process, accounts receivable, claim, pricing, and forecasts are administered.communicate supply needs/commitments to ensure efficient management and delivery of supply.communicate and share various customer knowledge internally with entire business team.understand the customers demand and ensure plan is in place to address.manage overall customer base to optimize netbacks and profitability.leverage strengths to be the preferred supplier.who you are (basic qualifications)experience in sales in the polymer industry.bachelor's degree.ability to travel up to 50% of the time.what will put you aheadpolyolefin sales experience, with an emphasis on polypropylene.knowledge within the medical market or oem experience.salesforce experience.ability to speak spanish.company backgroundas a koch company, invista has a long history of working to make the world around you a better place.from parts for the automotive industry to medical equipment, air bags, food packaging and clothing, our ingredients in the nylon 6,6 and polypropylene value chains help bring many of life's essential products to market.
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