*the company*:
wizeline is a global digital services company helping mid-size to fortune 500 companies build, scale, and deliver high-quality digital products and services. We thrive in solving our customer’s challenges through human-centered experiences, digital core modernization, and intelligence everywhere (ai/ml and data). We help them succeed in building digital capabilities that bring technology to the core of their business.
*what you will bring to the team*:
as an account manager, you will prioritize delivering value and making a measurable impact for clients. You will act as a strategic connector between internal teams and client stakeholders, identifying opportunities, mitigating risks, and creating actionable plans to drive business growth and long-term partnerships.
*location*: must be located in mexico or the united states (remote or hybrid)
*modality*: full time
*main responsibilities*:
- build and maintain strong relationships with clients, ensuring a deep understanding of their needs, business context, and industry trends.
- connect the dots across internal capabilities and client objectives to propose repeatable solutions and strategic initiatives.
- communicate effectively across all levels: from executives to project managers, technical leads, and individual contributors, ensuring alignment and transparency.
- identify and present risk/reward opportunities, and proactively develop strategies to maximize value for both the client and the organization.
- develop leads and generate new opportunities, collaborating closely with sales teams (if assigned) or directly leading the business development process within the account.
- create and maintain comprehensive account plans with clear action items, tracking progress regularly to ensure goals are met.
- foster referrals and upselling opportunities to drive additional revenue streams.
*requirements*:
- 5+ years of experience in account management, client success, or business development roles.
- experience working in tech or consulting environments.
- familiarity with crm tools (e.g., salesforce, hubspot).
- knowledge of industry frameworks for client success and growth (e.g., customer journey mapping, account planning methodologies).
- previous experience with data visualization or lead generation tools.
- analytical mindset with the ability to connect business insights to actionable strategies.
*about us*:
wizeline prioritizes a culture of diversity and development for its nearly 2,000 person team spread across the globe. We believe great technology comes from a mix of talents and perspectives. Our core values of ownership, innovation and community are central to our work. Wizeline is invested in its employees' growth, offering opportunities to create personalized career paths and develop in-demand skills. To help you reach your goals, we have access to linkedin learning and pluralsight, two top-tier platforms filled with high-quality content.