Logistic operation supervisorresponsible for managing customer relationships and ensuring on-time, accurate order processing and delivery performance. This role plays a key part in maintaining customer satisfaction, avoiding production disruptions, and supporting continuous improvement within logistics operations.key responsibilitiesserve as the primary communication link between customers, manufacturing plants, and internal functions to ensure seamless operations.manage customer orders, shipment scheduling, and delivery execution to prevent production line interruptions.monitor and follow up on regular and expedited shipments, identifying cost-effective logistics solutions when needed.oversee and support recovery plans for delayed shipments or critical situations, escalating issues through tier meetings when required.track plant performance and customer scorecards, taking action to address any potential issues.coordinate with internal teams to maintain accurate system data, including edi setups, profiles, variants, and order updates in sap.review and resolve past dues, idocs, and customer disputes in a timely manner.support continuous improvement initiatives such as kaizen and 3-leg 5-why to optimize logistics and material flow processes.ensure compliance with environmental, health, safety, sustainability, and energy management standards, reporting any deviations.maintain professional and ethical behavior in all interactions and comply with internal regulations, customer requirements, and company policies.authorityempowered to stop any activity or condition that poses a safety, environmental, or quality risk.authorized to escalate issues to leadership that may impact customer satisfaction, safety, or operational efficiency.authorized to provide feedback to promote best practices in safety, quality, and energy efficiency.skills & knowledgestrong interpersonal and communication skills to interact with customers and cross-functional teams.fluent in english (spoken and written).solid understanding of supply chain, logistics, and material control processes.analytical, organized, and proactive approach to problem-solving.computer literacy; sap and edi knowledge preferred.capable of managing multiple priorities under pressure while maintaining attention to detail.education & trainingbachelor's degree in any field.training or experience in sap and edi preferred.english proficiency required.experienceminimum of 2 years of experience in production control, logistics, or supply chain operations preferred.privacy notice - active candidates: aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.