Overview
We’re Hiring!
Senior Core Network & 5G Engineer – Remote Support
100% Remote – Work from anywhere in Mexico | Supporting a US-based Tier-1 Telecom Operator
Join First Point Group, a general leader in telecom recruitment, as we seek a Senior Core Network & 5G Engineer to provide expert-level remote support and optimization for mission-critical platforms. If you’re passionate about Core Network architecture, IMS/VoLTE, VAS, and IoT, and thrive in high-impact environments, we want to hear from you!
Key Responsibilities
- Provide L2/L3 technical support for HSS, IMS, PCRF, DRA, STP, EPC, and 5G Core
- Analyze, troubleshoot, and resolve critical network incidents
- Manage product-related queries and maintain strong communication with customer accounts
- Coordinate issue resolution with internal teams, partners, service providers (MNOs, ISPs, carriers), and on-site teams
- Participate in Technical Call Bridges for diagnostics and collaborative problem-solving
- Oversee hardware, VM, and software installation/configuration (OS install, RAID, HA modules, IP allocation)
- Collaborate with L1/NOC and L3 teams to filter and resolve issues
- Prepare incident reports and conduct Root Cause Analysis (RCA)
- Ensure SLA compliance and exceed expectations per contractual agreements
Requirements
- Bachelor’s degree in Telecommunications, Electronics, or related field
- 4–6 years of experience in O&M;, VAS, and IoT environments with mobile operators
- Proficiency in Solaris/Linux and Shell scripting (Python preferred)
- Experience with Oracle/MySQL databases and SQL
- Strong understanding of mobile technologies: GSM, 3G, 4G, 5G, SS7, SIGTRAN, Diameter
- Familiarity with protocols: MAP, CAMEL, INAP, GPRS, Diameter, SMPP
- Knowledge of network elements: OCS, PCRF, Kafka, Zookeeper, Tomcat
- Experience with CDRs/Billing and tools like Wireshark, Postman, Jenkins, Ansible
- Understanding of API workflows and testing methodologies
- Advanced English (B2/C1) – essential for direct interaction with US-based clients
What We Offer
- 100% remote work from anywhere in Mexico
- Opportunity to work on international projects with cutting-edge technologies
- Collaboration with global teams and continuous professional development
- Dynamic and inclusive work culture
Ready to Apply?
Send your CV in English to or message us directly.
Let’s build the future of telecom together!
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📌 Senior Core Network & 5G Engineer – Remote Support (Work from anywhere in Mexico)
🏢 First Point Group
📍 México