Job title: leave and accommodation administrator
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* manage leave of absence (std, loa, fmla, workers' comp, etc.) and accommodation (medical and religious) cases in partnership with third-party providers.
* ensure administration of leave by third-party providers is done properly and timely in accordance with pre-determined service levels.
* provide feedback to vendors to continuously improve the employee experience while ensuring business outcomes are achieved.
* serve as the point of contact for escalated absence and accommodation cases for all employees.
* ensure accurate tracking and handling of all aspects of employee leave and accommodation cases from beginning to end.
* identify risk levels in case management by utilizing ada subject matter expertise and stay abreast of the regulatory environment.
* develop and update communications used by third-party providers in the leave and accommodation space.
* identify areas of opportunity and address gaps/issues with third-party providers.
* lead and manage projects related to process improvement, vendor administration, etc.
* serve as subject matter expert on leave and accommodation policies.
* make recommendations for policy and procedural changes and execute approved changes.
* train employees, people leaders, and human resources on updates to leave and accommodation policies, processes, and state/federal leave laws.
key responsibilities include:
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* managing relationships with third-party providers to ensure seamless delivery of services.
* coordinating and communicating with employees, managers, and hr teams regarding leave and accommodation requests.
* analyzing data and trends to identify opportunities for improvement and develop solutions.
* collaborating with cross-functional teams to implement process improvements and best practices.
* staying up-to-date on changing laws and regulations affecting leave and accommodation policies.
benefits of working in this role include:
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* opportunities for professional growth and development.
* challenging work environment with diverse responsibilities.
* collaborative team-oriented work culture.
* competitive salary and benefits package.
other responsibilities may include:
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* participating in quarterly reviews with workers' comp carriers and the company's risk management team.
* maintaining current knowledge of federal, state and municipal leave and accommodation landscape.
* incorporating compliance policies into day-to-day responsibilities.
* developing sops and training materials.
* presenting reports to analyze leave and accommodation data and trends.
* supporting and complying with the company's quality management system policies and procedures.
requirements include:
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* bachelor's degree in human resources or relevant field.
* 3+ years of experience in human resources.
* 2+ years of experience in leaves and accommodations.
* 1+ years of experience working with third-party providers in the leave and/or accommodation space.
* demonstrated knowledge and awareness of compliance policies, procedures and regulations affecting day to day loaa responsibilities.
* demonstrated proficiency in employment law.
* strong proficiency in laws and regulations, including fmla, and ada.
* advanced proficiency in microsoft office programs, such as word, excel, powerpoint, and outlook.