Overview
Join to apply for the Salesforce Dev role at Ford México.
Responsibilities
- Design and deliver Salesforce solutions on Sales Cloud, Marketing Cloud, Service Cloud, Experience Cloud, and MuleSoft platform
- Act as technical SME on projects to design Salesforce solutions and provide technical walkthroughs to Salesforce developers and client feature owners
- Provide technical leadership on projects by guiding junior team members to follow Salesforce best practices
- Serve as a key resource for Salesforce technical delivery — build, system testing handover/coordination, technical documentation, and deployment activities
- Lead in reviewing features/user stories, convert functional requirements to technical requirements, estimate user stories, plan team capacity, and work closely with Product Managers
- Analyze and identify gaps in functional/business requirements; discuss with functional and business product owners on changes that align with Salesforce product stack and architecture
- Design integrations between Salesforce and external applications using REST, SOAP APIs, OAuth, and Single Sign-On
- Migrate changes from development to test to production environments using CI technologies like Salesforce DX, Jenkins, and ANT
- Manage risks and issues and cross-dependencies with other teams; communicate with internal teams and clients to address technical design and functional gaps
- Debug and resolve technical issues and defects reported from production systems
- Assist in writing technical approaches and design documentation as required
- Collaborate with Product Managers to include continuous technical improvement in the Product Line roadmap
- Partner with Architects to reduce portfolio complexity, enhance interoperability between services, and make key design decisions across the portfolio
- Operate with an iterative, agile and user-centric perspective
Qualifications
- 7+ years of experience in Salesforce implementation in Sales Cloud and Service Cloud
- Lead solution design, architecture, and delivery for enterprise projects
- Experience in Conceptual Data model, Logical Data model, High-Level and Low-Level Design (Technical Architect functions)
- Experience with Salesforce solution design, development, and integration in Sales & Service clouds
- Ability to interact directly with client stakeholders and end users to analyze business needs
- Proven ability to prioritize workload and meet deadlines
- Strong knowledge of Salesforce technologies: Apex, Lightning/LWC; reusable framework and factory methods
- Excellent communication skills for presenting ideas to non-Salesforce teams
- Minimum of one Salesforce Certification
- Experience building in Agile development methodological environments (preferred)
- Sales Cloud and Marketing Cloud experience (preferred)
- Additional Salesforce Certifications preferred — Application Architect and System Architect
Seniority and Employment
- Senior ity level: Mid-Senior level
- Employment type: Full-time
- Job function: Other
- Industry: Motor Vehicle Manufacturing
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📌 Salesforce Dev
🏢 Ford Motor Company, S. A. De C. V
📍 México