*job description*:
winsupply south san diego, a leading wholesale plumbing supplier based in national city, is seeking a dedicated and customer-focused individual to join our team as a inside sales representative. This is a remote position, allowing you to work from the comfort of your own home or preferred remote workspace.
*responsibilities*:
- assisting customers in placing orders, providing product information, and resolving any issues or concerns.
- managing order fulfillment information in our in-house delivery management system
- generating accurate and detailed quotes based on customer requirements.
- collaborating with the sales team to ensure efficient order processing and timely delivery.
- maintaining and updating customer records in our internal database.
- utilizing various software platforms, including slack and airtable, to facilitate communication and manage customer interactions.
- identifying opportunities to upsell or cross-sell products and services to customers.
*requirements*:
- proficient english language skills - about 70% of your customer facing conversations will be held in english
- comfortable using modern software tools - our team uses a modern tech stack (slack, airtable, notion), you'll be expected to use these tools daily
- incredible care - we need people who see our customer's success as their personal responsibility
- detail oriented - our jobs require us to manage a lot of information at once, you'll need
- prior experience in a customer service role is preferred but not required
*payment*:
- monthly salary of u$d 1300
- payments are processed and sent via wise or a similar platform at an established frequency (bi-weekly)