Overview
at pepsico, we aim to create smiles worldwide. The platform & solutions sr. Analyst bridges hr technology and hr operations across the americas, ensuring systems function flawlessly and deliver a seamless, intuitive experience for employees.
responsibilities
the platform & solutions sr. Analyst will:
* lead project implementation and delivery, from requirement gathering and design to uat, deployment, and hyper‑care.
* act as the primary escalation point during go‑lives, resolving defects and ensuring business continuity.
* serve as a subject‑matter expert for the regional hr technology ecosystem, ensuring data integrity, compliance, and consistency.
* drive continuous improvement by identifying opportunities to streamline hr service delivery workflows.
* collaborate across global it, local hr bps, payroll, and external vendors to assess system changes, upgrades, and labor‑regulation impacts.
qualifications
experience:
* 4+ years of hr technology expertise supporting enterprise hris platforms such as successfactors, servicenow, sap, ukg.
* strong hr operations background within or alongside an hr shared services or hr operations model.
* experience in full project lifecycle: requirements, design, build, test, deploy, support, for regional or global rollouts.
skills & abilities:
* process engineering – map current‑state processes and design optimized, system‑enabled future states.
* analytical problem solving – diagnose complex system and integration issues, find root causes.
* stakeholder management – communicate technical constraints to hr leaders and translate operational needs to it.
* agility – navigate a fast‑paced, matrixed environment, balancing long‑term and day‑to‑day needs.
benefits
* opportunities to learn and develop through programs and digital platforms.
* leadership‑skill development programs.
* specialized role‑specific training.
* recognition programs for seniority, behavior, leadership, etc.
* financial wellness and flexibility programs to balance life.
* family‑focused benefits: wellness line, discounts, scholarship programs, aid plans.
we are an equal‑opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a workforce and innovation for the organization.
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