Overview
we are looking for a detail-oriented and proactive dispatch support representative to assist with daily logistics and transportation operations. This role supports dispatchers and drivers by ensuring accurate scheduling, timely communication, and smooth coordination of loads.
important: candidates must have availability to do local travels (within the city/region) for in-person trainings periodically.
responsibilities
* support dispatch operations and load coordination
* communicate with drivers and internal teams to ensure on-time pickups and deliveries
* update shipment statuses in the system
* monitor routes and resolve basic operational issues
* maintain accurate documentation and records
qualifications
* 1–2 years of work experience
* customer service + high attention to detail
* comfortable working in dispatch/tms systems and crm/helpdesk platforms
* logistics/dispatch experience nice to have, not required
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