We are a dynamic and forward-thinking company focused on delivering exceptional customer support services. As we continue to expand, we are looking for skilled individuals to enhance our talented team.
What you’ll do:
- engage with customers through phone to provide swift, accurate solutions.
- maintain a positive, empathetic, and professional attitude to ensure a top-notch customer experience.
- accurately log and document customer interactions and resolutions.
- develop a deep understanding of our products and services to effectively resolve inquiries.
What we’re looking for:
- 6 months to 1 year of experience in call center.
- strong communication skills and a customer-centric mindset.
- high school diploma or equivalent.
- proficiency in using computers, windows, outlook, and ms office.
- advanced english language skills.
What we offer:
- competitive base salary of $18,500 mxn.
- attractive productivity bonuses.
- full legal benefits, including life insurance and grocery vouchers.