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Quality operations manager ems (zapopan, jalisco)

Torreón, Coah
the LEGO Group
De EUR 200,000 a EUR 400,000 al año
Publicada el Publicado hace 17 hr horas
Descripción

Role overview

support the resiliency approach for electronics manufacturing via our ems partner, ensuring product quality across multiple geographic locations.


core responsibilities

* on‑floor process control – implement and audit in‑process quality controls, ensuring all production lines adhere to the control plan, work instructions, and technical specifications.
* real‑time defect mitigation – define and implement the process for reacting to and escalating quality excursions or production halts; apply exemption processes as defined.
* root cause analysis (rca) – drive and approve shop‑floor problem‑solving using 8d, fishbone, and 5‑why methodologies, ensuring corrective actions are physically implemented and effective.
* statistical process control (spc) – monitor live production data and control charts, identify trends or shifts in process capability (cpk), and intervene before products fall out of specification.
* poka‑yoke (error proofing) – collaborate with manufacturing engineering to build and implement physical or digital mistake‑proofing solutions to eliminate human error during assembly.
* layered process audits (lpa) – conduct regular, structured audits of manufacturing processes to ensure operators and supervisors follow standardized work.
* gauge & tooling management – work with supplier quality engineering on the calibration and msa of all gauges, jigs, and fixtures used on the production line.
* quality representative – act as the quality representative for specific suppliers, bridging all quality compliance changes and responsible for quality performance.
* new product introduction (npi) – support product and production approval activities from the npi team, verifying suppliers can consistently manufacture parts to specification.
* supplier auditing – conduct regular on‑site audits (system, process, and product audits) to verify compliance with iso 9001, iatf 16949, or other industry regulations.
* performance monitoring – maintain supplier scorecards to track key metrics such as dppm, timely delivery, and scar responsiveness.
* corrective action management – when defective material is identified, lead the scar process, driving suppliers to implement permanent systemic fixes.


qualifications

* experience in electronics manufacturing quality control and assurance in international ems factories.
* proficiency with technical quality tools such as fmea, rca, ppap, spc, and cpk.
* deep knowledge of quality management systems and six sigma methodology.
* documented experience in driving supplier development initiatives focused on process improvement, reducing variation, and decreasing waste.
* strong capability in leading 8d report analysis and overseeing corrective and preventive actions.
* location: this position is based in zapopan, jalisco; potential training opportunities in europe and/or monterrey.


benefits

* family care leave – enhanced paid leave options for important life events.
* insurances – life and disability insurance coverage.
* wellbeing – access to the headspace app and other wellbeing initiatives.
* colleague discount – generous discount available from day one.
* bonus – performance‑based bonus scheme for eligible employees.


equal opportunity

we are highly committed to equal employment opportunity and equal pay. We encourage applicants from all backgrounds to apply for roles in our team.

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