Job title: assistant boutique manager reports to: boutique manager job purpose: working with the boutique manager, the assistant boutique manager is responsible for assisting with the day-to-day management of the sales team and ensuring the highest level of customer service throughout the store in line with christian dior expectations:maximize every sale, minimize stock losses, and bring new clients to the businessopen and close the boutiquecoach, staff, schedule, merchandize, and complete inventory ensure policies and procedures are followed in order to achieve maximum results tasks & responsibilitiescommercial performance and team management:maximize sales and measure sales performance and conversion rates on a daily basis.provide and inspire outstanding service to our customersassist in assigning and monitoring sales goals of sales associatesresponsible for clientele developmentparticipate in the preparation of merchandise displays and presentations, exercising independent judgment and discretion in applying merchandising concepts and guidelinestrain, coach, develop, and manage sales associates in selling skillsconduct and/or participate in regular store meetings to discuss performance, sales training, product knowledge, merchandising, and to convey other necessary information to management staff and associatesfacilitate proper communication between management and associatesclientele service and management:participate in the coordination of sales promotion activities, which include seasonal sales, trunk shows, contests, including proper use of in-store signs advertising sales and promotionstrain the team on optimizing capture rate and after sale do develop personal customer databaseproduct and stock management:gather merchandise for transfers, damages, and returns-to-vendor (rtv’s)oversee and participate in department inventoriesmonitor proper pricing of merchandiseminimize stock lossesprocess management:oversee compliance of associates with established company policies and standards, such as safekeeping of company funds and property, personnel practices, merchandise handling, security, sales and record-keeping procedureshelp solve problems that affect the department’s service, efficiency, and productivitylock and secure the store, and oversee compliance with all security proceduresany other tasks as assigned from time to timeskills & competenciesability to:develop and train associates, build relationships, utilize skills of associates most appropriately provide outstanding customer service effectively manage sales staff toward achievement of sales and clienteling objectivesmanage boutique operations effectively including attendance, merchandising, and housekeeping standardsmerchandize effectively maintain a fair, consistent set of standards as they apply to work force adjust priorities and manage time wisely in a fast-paced environment communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to associates operate all equipment necessary to perform the job, including pos systems, pc, phone systems, cash register, sensor-tag remover, and all other office equipmentrequirements5 + years of retail experience required, preferably with at least 1 year of management, in a luxury product settingenglishsense of initiative and commercial creativity with fashion sensitivitystrong knowledge of the luxury industry with fashion sensitivity consistent with the branddemonstration of own initiativeability to work varied hours/days, including nights, weekends, and holidays, as needed availability to work the hours necessary to open and/or close the store ability to maintain presence on selling floor for long periods as neededstrong interpersonal, communication, organization and follow-through skills