Job title: senior business analyst location: mexico city (hybrid/remote options available) industry: insurance job summary we are seeking a highly experienced business analyst with a minimum of 8 years of proven experience in business analysis roles. The ideal candidate will be bilingual in english and spanish, and preferably have industry experience in insurance. This role involves working closely with stakeholders to understand business needs, define requirements, and support the delivery of effective solutions that align with strategic goals. Key responsibilities collaborate with cross-functional teams to gather, analyze, and document business requirements. Translate business needs into functional specifications and user stories. Facilitate workshops, interviews, and meetings with stakeholders in both english and spanish. Analyze existing processes and identify areas for improvement. Support project delivery through requirement validation, testing, and change management. Act as a liaison between business units and technical teams. Provide insights and recommendations based on data analysis and industry best practices. Lead and participate in user story creation, grooming, and detailing sessions with product owners and development teams. Qualifications minimum 8years of experience as a business analyst. Fluent in english and spanish (spoken and written). Strong understanding of business analysis methodologies and tools. Insurance domain understanding is required, with experience working in or with insurance companies. Excellent communication, problem-solving, and stakeholder management skills. Ability to work independently and manage multiple priorities. Preferred skills experience in agile environments (scrum, kanban). Familiarity with tools like jira, confluence, and bpmn is a plus. Certification in business analysis (e.g., cbap, pmi-pba) is a plus. Eeo / about us infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an ai-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Eeo infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. J-18808-ljbffr