Overview we are seeking an experienced manager who will oversee the day-to-day operations of the sap s/4 delivery and support team in mexico. The ideal candidate will manage the local needs and experience of the sap s/4 employees, ensuring smooth and efficient functioning of the workplace and integration with global and local practices. This group consists of both functional and technical experts responsible for supporting brp’s operations and strategy by ensuring operational continuity, delivering continuous value, and optimizing the application portfolio. Roles & responsibilities welcome new employees in the sap s/4 delivery and support team on their first day and provide local orientation and introduction to colleagues. Assign workspace and manage access to local equipment and facilities (id badge, security access, local it setup). Organize plant tour and show what we manufacture. Ensure participation in local governance meetings and act as the on-site contact for day-to-day questions and logistical needs. Facilitate integration into the local team (birthdays, team meals, events) and organize or support activities that foster team cohesion. Promote an agile culture of servant leadership, collaboration, and accountability; support the relationship between employee and remote leader (best practice). Partner with managers and hr on employee performance and engagement (pmp); flag any concerns or risks related to employees; facilitate hiring processes for new employees. Connect with schools for talent recruitment; monitor the sap job market for qualified candidates; build training programs with sap functional analysts to develop resources; identify development opportunities (pdp); train new employees on agile methodologies. Qualifications and skills university degree or higher. Proven senior-level experience in it resources site management, coordination, or similar roles. Good understanding of sap environments (delivery, support, or related processes). Strong interpersonal and communication skills; ability to organize and prioritize tasks in a dynamic environment. Familiarity with resource administrative tools (annual performance, development plan, hiring & resignations). Experience in a scaled agile environment (e.g., safe, less) is nice to have. Dynamic, innovative, and problem-resolution focused with strong written and verbal communication skills. Collaborative leadership and ability to positively influence local culture. Ability to adapt and perform in evolving environments and business realities. Languages: spanish (mexico) and english required; french is a nice-to-have. Language fluent in spanish (written and verbal). English advanced (minimum 80%), written preferred. French or german is an advantage. Acknowledging the power of diversity brp is dedicated to nurturing a culture that invites, connects, and propels the ambitions of people of all backgrounds. The diversity and uniqueness of our people fuel our ingenuity and guide our path. We value diversity and strive to build an inclusive workplace where every employee belongs, can grow, and find meaning. Welcome to brp we’re a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt, and even in the air. Headquartered in valcourt, quebec, brp operates manufacturing facilities worldwide with a diverse workforce focused on customer-driven innovation. For more information, visit www.brp.com. J-18808-ljbffr