*job summary
describe the purpose of the job
drive sales growth with established customers by managing customer relationship, providing technical direction, and increasing productivity for our customer.
*key job responsibilities*
list each key responsibilities in order of importance
- manage 1-10 established customer relationships.
- maintain existing business and grow share of wallet with assigned customer accounts within assigned geography.
- takes hand-off from sales engineer (hunter) when account reaches certain level of sales volume.
- leverage crm to track activities and novo
- determine key objectives required to win and resource requirements/risks
- develop and maintain deep technical knowledge on a particular end-market and stay up-to-date on latest industry trends to continually improve customer productivity.
- provide technical expertise on products (e.g., product lifecycle obsolescence), customer programs (e.g., product upgrades) and customer cost savings initiatives.
- maintains intense market knowledge of competitors and market gaps.
- support sales engineers by providing technical expertise when closing new customers.
- coordinate with inside sales rep(s) and sales support to grow sales within assigned accounts plus troubleshoot customer gaps as needed.
*education, work experience, skills, certificates
necessary to perform the job at the minimum acceptable level and preferred
*minimum level of education (for job)*:
- high school
- associates/technical
- bachelor's degree
- master's degree
- phd
degree in business and or manufacturing and or engineering preferred.
5-10 years of related experience preferred.
cmp program certificate preferred.
(certified metal cutting professional).
entrepreneurial.
creative.
analytic.
assertive.
competitive.
*years of relevant work experience required*: 5-8 years
*preferred areas of education, certifications, and skills*:
valid drivers license required
*required licenses & certificates*:
*(e.g.
driver's license, accounting certification, citizenship)*
*total span of control and authority
reporting relationships, geographical scope, and level of management responsibility
district manager (formerly manager, sales)
role reports to - manager job title:
*people management*:
*no* yes*:
none
direct reports job title(s):
*geographical scope americas region*
*management scope*: single unit / department
*relationships*
nature and purpose of interactions - external & internal
customer, distributors, value added resellers, integrators.
external relationships:
*:
outside sales, inside sales, customer service, product mgt., finance, mfg.
internal relationships:
*travel, physical requirements, working conditions and equipment*
time spent traveling & physical requirements, working conditions, and equipment used if applicable
*travel required* no* *domestic* *global % of time 50% - 80%*:
(required in u.s. - optional for other countries) exposure to the following:
*physical requirements*
- *carrying/lifting
- climbing
- crawling
- kneeling/stooping
- driving
- standing
- sitting
- walking
- pushing/pulling
*working conditions*
- office
- laboratory
- plant floor
- various shifts
- overtime, weekends, & holidays
- extreme heat/cold
- heights/elevated platforms
- confined spaces
- dust/fumes/gases/chemicals
- loud noise
*equipment*
- computer/keyboard
- safety glasses
- safety shoes
- hard hat
- power tools
- heavy machinery
- kennametal inc. is an equal employment opportunity employer.
as such, it is the policy of kennametal inc. to afford equal employment opportunity without regard to race, color, religion, sex, national origin, age, handicap, disability, marital status, sexual orientation, citizenship status, veteran status, or other protected status, group, or characteristic under federal, state, and/or local law or regulation.
it is kennametal inc.'S policy to comply with all applicable laws and regulations._