Overview
viavi (nasdaq: viav) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway.
viavi is also a leader in light management technologies for 3d sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace applications.
we are the people behind the products that help keep the world connected at home, school, work, at play, and everywhere in between.
viavi employees are passionate about supporting customer success and we welcome people who bring their best every day to the company – to question, to collaborate and to push for solutions that will delight our customers.
duties & responsibilities
the role of a tpm is the end-to-end ownership of project delivery and services, from pre-sales planning through to ongoing customer satisfaction beyond acceptance.
project planning & execution
monitor projects from initiation (kickoff) through delivery to customer acceptance
track progress on project plans, schedules, budgets, and deliverables
plan and identify required resources for successful project execution
manage multiple projects and reconcile interdependencies between them
utilize best-practice project management tools and methodologies
customer engagement & satisfaction
maintain high customer satisfaction (internal and external) through timely delivery and technical expertise
serve as the primary point of contact for deployment, training, and consulting activities
manage communication of project status, technical progress, and business impact with stakeholders
schedule and organize project review meetings
team leadership & collaboration
facilitate communication and coordination across cross-functional teams
lead cross-functional project meetings, document meeting minutes, and track actions
motivate and lead teams to deliver business results
work effectively and efficiently with others, consistently applying best practices
risk & change management
proactively manage project risks and issues through identification and mitigation strategies
track and manage project change controls
provide recommendations for continuous improvement
reporting & documentation
collect and report on project metrics and kpis
manage all project documentation
forecast revenue and ensure forecast accuracy, considering revenue recognition impacts
support budget delivery of services, operational assistance, and consulting
pre-requisites / skills / experience requirements
education & certifications
bs or ms in computer science, electronics engineering, or a related technical field
project management professional (pmp) or prince2 certification
industry experience
10+ years in the mobile telecommunications industry, with expertise in:
network planning and optimization
service assurance
customer experience management across gsm/umts/lte/5g networks
10+ years of project management experience in delivering and deploying software solutions for large organizations
technical knowledge
strong understanding of core cs (2g/3g), core ps (2g–5g nsa/sa), and ims networks
experience supporting or troubleshooting core cs, core ps, or ims networks
familiarity with industry tools such as aircom asset, forsk atoll, actix drive test post processing, tektronix geoprobe (preferred but not essential)
knowledge of ran/core mobile network interfaces and vendor oss (ericsson, nokia, huawei) is an advantage
good understanding of software development lifecycle (sdlc) and agile methodologies
project & process skills
significant experience with project management methodologies and techniques
knowledge of budgeting and resource allocation procedures
experience with quality management systems (iso *)
proficiency in microsoft excel, powerpoint, and project
experience with atlassian tools (jira, confluence)
soft skills
strong leadership and team management capabilities
excellent analytical, quantitative, and problem-solving skills
ability to work independently with minimal direction
effective communicator with excellent written and verbal skills in english and spanish
team player with the ability to clearly articulate technical results to customers
if you have what it takes to push boundaries and seize opportunities, apply to join our team today.
viavi solutions is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.
referrals increase your chances of interviewing at viavi solutions by 2x.
job details
seniority: mid-senior level
employment type: full-time
job function: project management and information technology
industry: telecommunications
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