This job description provides a high-level review of the types of work performed.other job-related duties may be assigned as required.responsibilitiesmonitors and ensures accurate execution for sales and client request to the team.participates in initiatives to improve client and account management process.maintains mis to track end-to-end process for tracking turnaround times of deliverables from team.assists in client onboarding and monitor smooth process for account opening, documentation and ensure all required documents are well collected, verified, stored and provide clients with feedback on onboarding status.works with account control team to ensure regulatory reviews of all clients are performed.partners with credit risk officers to ensure that all client review materials are in place and completed.ensures service engagement is a satisfying experience for clients through ensuring sincere, timely and effective completion of client's service requests.effectively manages risk and foster an environment that is knowledgeable about risk, abides by risk guidelines & controls.collaborates with your other regional counterparts to achieve a global, regional or product consistent framework for the services provided.leads process improvement through innovation and transformation projects.enfocado en realizar análisis de la información de resultados de la banca empresarial y generación de estrategias para el crecimiento en las diferentes variables.qualificationsbachelors degree or equivalent financial services experience with 5 + years managerial/sales supervisory experience.educationbachelors degree, potentially masters degree.job family groupcommercial and business salesjob familycommercial sales supporttime typefull timeciti is an equal opportunity and affirmative action employer.qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.#j-*-ljbffr