Itad operations managerthe itad (information technology asset disposition) operations team in the ww returns and takeback operations organization designs, implements, and manages processes for securing data, refurbishing and recycling devices, reselling and recovering used hp and non‐hp products.
the itad operations manager leads a team of supply‐chain professionals, sets vision, drives business‐model strategies, and ensures safe, legally compliant asset disposition while exceeding customer expectations.accountabilitiesprimary voice for itad operations with renew leadershipshape business model, technology development, and customer value proposition evolutionengage with customers, sales, and channel partners to differentiate hp itadensure safe, legally compliant asset disposition and cost‐effective delivery of customer value propositionlead and support development and improvement of itad operations processes and tools, establishing new capabilities and driving continuous improvement in quality and efficiencyinspire the team to work across complex and ambiguous frameworks that impact product design or market access and develop insights to influence gbu and sales partnersensure program and project discipline is in place to execute team and department initiativesbring calm to periods of escalation and tensionmanage ambiguity; turn it to hp's advantageresponsibilitiesaccountable for results of a major program in terms of cost, direction, and people managementmanage a team of exempt individual contributors; oversee hiring, settingand monitoring of annual performance plans, coaching, and career developmentensure proper tools are in place to support team and processesplan, direct, and monitor operational/tactical activities of staff, involving strategic issuesconsult with business leaders to guide and influence strategic decision‐making within a limited scopeprovide guidance on process improvements and recommend changes aligned with business tactics and strategy for area of responsibilityeducation and experiencefirst‐level university degree or equivalent experience; may have advanced university degreetypically 8+ years of experience in a supply chain or related functiontypically 0‐2 years of people‐management experienceknowledge and skillsadvanced understanding of demand and supply planning processes and strategyexcellent analytical and data modelling skillsexcellent project management skillsexcellent people‐management skills, including managing teams across geographiesexcellent communication skills; mastery in english and local languagestrong business acumensound understanding of hp's policies and processesstrong multi‐tasking and prioritization skills#j-*-ljbffr