Job overview
we are seeking a digital customer experience strategist to manage our crm system, ensuring data accuracy and compliance. This role involves working cross-functionally to integrate the crm with other tools and platforms.
campaign strategy
* provide actionable insights and recommendations to enhance customer journey touchpoints
* develop strategies to improve customer engagement through data-driven decision making
data analysis and reporting
* analyze campaign performance using data analytics tools and provide detailed reports to stakeholders
* utilize data visualization techniques to present complex data insights in an easily understandable format
qualifications
* bachelor's degree in marketing, business, or a related field
* strong analytical skills with the ability to interpret data and generate insightful recommendations
* excellent communication and collaboration skills with the ability to work effectively across teams