Position: analista de mercado / analista de datos / mkt intelligence
salary range: $35,000 – $50,000
location: tlalnepantla de baz
advanced english required (non-negotiable)
we are seeking a dynamic and commercially astute customer success zone. The ideal candidate will be a dedicated advocate for client success, adept at fostering strong relationships, and deeply knowledgeable about the cpg and retail landscape in mexico. This role requires a proactive individual who can seamlessly blend technical expertise with a robust understanding of sales, distribution, and trade marketing. You will split your time between the premise office and client regional offices, working closely with sales and field-force teams to drive adoption, provide actionable insights, and enhance the overall customer experience, ultimately contributing to year-over-year revenue growth.
knowledge / skills:
* numerical analysis (non-negotiable)
* market analysis (non-negotiable)
* statistical analysis (non-negotiable)
* negotiation skills (non-negotiable)
* deliverables of intangible products/services (non-negotiable)
software:
* experience using business intelligence tools (looker, powerbi, periscope, google data studio).
* familiarity with sql, bigquery, or python for data analysis.
functions:
* serve as the primary point of contact and trusted advisor for a segment of our commercial customer portfolio, with a focus on the mexican cpg/fmcg market.
* develop and maintain strong relationships with key stakeholders within client organizations, particularly sales and field-force teams.
* spend significant time (bi-weekly or as needed) at client regional offices to provide on-site support, develop action plans, and align premise solutions with client tools, capabilities, and needs.
* coordinate closely with cross-functional teams (including operations, product, and sales) to ensure seamless data delivery and address client inquiries.
* utilize strong analytical, troubleshooting, and problem-solving skills to extract meaningful insights from data and drive data-driven decisions that support client business objectives.
* report on customer health, key performance indicators, and progress against action plans to both client and premise management.
* develop and deliver compelling results presentations, effectively communicating insights and actionable recommendations to various stakeholders.
* conduct regular business reviews (monthly or as required) and weekly reports with customers, focusing on cpg/fmcg sales and distribution metrics.
* collaborate with the global operations team to maintain quality standards and ensure delivery against our value proposition.
* proactively identify opportunities for process improvement and solution enhancement based on client feedback and market trends.
qualifications:
* advanced proficiency in english and spanish.
* extensive experience and in-depth knowledge of the cpg/fmcg industries in mexico, including sales, distribution, and trade marketing strategies.
* 5 years of experience in a b2b sales, marketing, or customer success role, preferably within the cpg/fmcg sector.
* proven experience as the primary point of contact and relationship manager for customers.
* solid understanding of retail business dynamics and field-force operations.
* project management experience or exposure, with the ability to manage multiple priorities in a fast-paced environment.
* strong spreadsheet skills (excel, google sheets) and experience with data analysis.
* proficiency in data analysis and data-driven decision-making, particularly in the context of sales and distribution metrics.
* ability to quickly learn and adapt to new technology tools and platforms.
* excellent verbal and written communication skills, with the ability to present complex information clearly and concisely.
* bachelor's degree in business administration, marketing, or a related field, or equivalent experience.
preferred qualifications:
* experience living in or traveling to various international locations, demonstrating cultural adaptability.
* degree in a field requiring critical and analytical thinking, such as economics, finance, or statistics.
en manpowergroup creamos espacios laborales incluyentes donde lo que se busca es el talento y las competencias de las personas sin importar sus características individuales como sexo, edad, orientación sexual, identidad o expresión de género, nacionalidad, situación migratoria, apariencia física, discapacidad, idioma, condición social, económica, de salud o jurídica, embarazo, estado civil o conyugal, religión, opiniones, expresión física, diversidad corporal, afiliación política, presencia de tatuajes visibles o no, otras modificaciones corporales, u otra condición que pueda considerarse.