Overview
the well planner ensures baker hughes can deliver flawless execution through involvement in pre‑planning, job execution, and post‑job analysis. This position delivers a technical job program or application design that maximizes opportunities to meet job objectives in line with contract terms and conditions, and works seamlessly with service delivery coordinators and other resources across organizational boundaries.
responsibilities
* ensure compliance with and manage the job cycle (mtjc) process.
* work with the assigned service delivery coordinator/salesperson to understand the client's well construction or production objectives and commercial terms.
* perform offset job analysis and product/service‑specific engineering modelling calculations to understand application hazards and incident potential.
* collaborate with all disciplines and stakeholders to ensure all aspects and constraints of the application and suggested products/services have been considered.
* design a job program, including risk mitigation and contingency plans, that meets the client's objectives, maximizes revenue potential, and ensures future job assignments for baker hughes.
* communicate any risk of not meeting the client's objective to the client through appropriate channels/processes.
* accurately document calculations, simulations, plan revisions, and changes during project cycles for visibility and audit purposes.
* provide on‑demand support in accordance with product portfolio or on‑call schedule for job execution.
* compare job as‑planned versus job as‑executed, document lessons learned, and develop recommendations for continuous improvement.
* work on field incidents related to products/services.
* participate in incident investigations, ensuring the end‑to‑end process is considered and corrective actions are identified.
* ensure timely incident management to enable fast customer issue resolution and cash collection.
* advise on product improvement opportunities for repetitive component/product failures.
* provide sales support and product application recommendations.
* handle special projects as required.
* carry out secondary contact with the sales team and support customers as needed.
* maintain internal communication and effective time management.
qualifications
* bachelor's degree in science, technology, engineering or mathematics.
* excellent leadership, strong interpersonal, influencing and planning skills.
* ability to be on call outside of normal business hours.
* ability to work in an integral matrix organization.
* excellent communication and presentation skills.
* strong organizational, analytical and problem‑solving skills.
* must have the ability to travel (potential travel to rig sites, customer facilities, meetings, training, etc.).
desired characteristics
* significant operational experience.
* comfortable presenting in front of an audience of experienced peers.
* ability to manage, develop, coach, and mentor teams across organizational boundaries.
* ability to learn and use various computer tools to prepare data and visualizations for analysis.
* ability to work independently.
* strong oral and written communication skills.
* strong interpersonal and leadership skills.
* strong problem‑solving skills.
reports to: service delivery technical org
the baker hughes internal title for this role is: services specialist – applications engineering
baker hughes company is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
#j-18808-ljbffr