Overview
sr. Analyst collection (brazil) at ingredion incorporated.
location: guadalajara. Workplace type: hybrid.
what you will do
* perform timely collections of brazil past due accounts to expedite payments and reduce dso.
* monitor collections and escalate significant delinquencies to the collection manager.
* apply payments accurately to customer accounts and investigate discrepancies.
* collaborate with internal departments and customers to resolve overpayments, short payments, and disputes.
* support monthly reporting for latam finance and assist with special projects.
* manage large multi-national accounts and utilize customer portals for invoice tracking.
* maintain effective communication with sales and credit teams to minimize bad debt risk.
what you will bring
* college degree in business, accounting, or equivalent.
* 3–5 years of experience in collections and deduction management.
* intermediate to advanced portuguese, fluent spanish, and desirable english proficiency.
* experience with sap and working knowledge of a/r operations.
* proficiency in microsoft office (excel, word, etc.).
who you are
* self-motivated and results-driven with strong organizational skills.
* a team player with excellent communication and negotiation abilities.
* able to work under pressure in a fast-paced environment.
* detail-oriented with strong problem-solving skills.
* customer-focused with a proactive approach to issue resolution.
why join ingredion?
benefits
* total rewards package – competitive salary and performance-based pay recognizing your contributions to our success.
* comprehensive benefits & wellness support – health, long-term savings, and resources for your physical, mental, and emotional well-being.
* career growth – learning, training, and development opportunities, including tuition reimbursement.
* employee recognition program – a culture of real-time appreciation, with personalized recognition rewards globally.
* employee discount program – provides exclusive discounts on everyday products, services, and travel.
relocation
relocation available: no
seniority level
* mid-senior level
employment type
* full-time
job function
* accounting/auditing and finance
industries
* food and beverage manufacturing
* food and beverage services
* chemical manufacturing
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