Intugo, in partnership with a foreign company specializing in digital marketing services focuses on optimizing clients' online presence.
delivering a comprehensive suite of services—website design, search-engine optimization (seo), online advertising, local reputation management, social media marketing, and patient-acquisition tools—designed to connect practices with the patients who need them most.the digital marketing strategist, the one responsible for overseeing a team of digital marketing specialists while serving as the primary point of accountability for client experience, performance outcomes, and escalations.
this role ensures that campaigns across seo, ppc, social media, and website hosting deliver measurable results while maintaining smooth team operations and excellent client relationships.in this position, you will balance leadership, performance management, and client success responsibilities.
you'll mentor and coach your team, monitor campaign performance, resolve escalations quickly, and ensure clients feel supported and valued.
we are looking for someone who is a strong leader, data-driven, proactive, and passionate about digital marketing and client success.the top performers demonstrate strong ownership, an ability to see both the big picture and the fine details, and a bias toward action.
in this role, a successful candidate will not only ensure the success of their team but will also directly impact client retention and growth by driving excellent service and campaign performance.responsibilities:deliver a world-class client experience that builds confidence in the company through service excellence, timely communication, and product expertise.act as the primary escalation point for client issues, resolving concerns within one business day and ensuring long-term satisfaction.oversee daily team operations, including schedules, assignments, performance reviews, and coaching sessions.lead daily stand-ups, structured team meetings, and bi-weekly one-on-ones with staff.monitor client campaign performance across seo, ppc, social, and web products; troubleshoot underperforming accounts and develop turnaround strategies.track and analyze client churn and retention risks, and implement proactive strategies to improve outcomes.ensure quality standards are consistently met by conducting campaign qa reviews and coaching team members on improvements.collaborate with internal departments to ensure client expectations are met across all digital marketing products.maintain accurate records of team performance, escalations, and client outcomes using salesforce, dashboards, and production trackers.effectively manage personal and team schedules through google calendar or full slate to balance leadership, client escalations, and campaign oversight.requirements:bachelor's degree in marketing, communications, or related field preferred.3+ years of experience in digital marketing strategy, client success, or account management.1–2 years of experience in a leadership or supervisory role.strong background in managing seo, ppc, and social media campaigns.google ads and google analytics certifications preferred.job type: full-timepay: $22,* per monthapplication question(s):how many years of experience do you have as a marketing team leader?
work location: in person