About us:
gdl connect is a us-based company with operations in guadalajara, mexico, providing top-tier nearshoring staffing solutions to lower operational costs without compromising company culture. The company focuses on cross-cultural excellence to empower businesses to focus on expansion and growth.
about the role:
this is a cross-functional role for a proactive team player who can engage directly with customers and internal stakeholders, translate business needs into clear, actionable requirements, and ensure that our solutions meet quality expectations through thoughtful, structured testing.
what you'll do
business analysis responsibilities
serve as the bridge between business stakeholders (internal and external) and the technical development teamconduct stakeholder interviews, workshops, and process walkthroughs to gather detailed functional and non-functional requirementstranslate business needs into clear, concise user stories, use cases, acceptance criteria, and process flowscreate and maintain brds, functional specs, wireframes, and process mapscollaborate with product owners and developers to clarify requirements and validate feasibilityparticipate in sprint planning and backlog grooming sessions to ensure priorities are aligned with business goalsquality analysis responsibilities
develop, maintain, and execute test plans, test cases, and test scripts for functional, smoke, regression, and exploratory testingconfirm software delivers on the defined business requirements and acceptance criteriaassist in uat planning and coordination with client stakeholderslog and track defects using tools like azure devops and jiraperform root cause analysis on identified defects and work closely with the development team to ensure timely resolutionsupport release validation processes in test and production environmentsrequired skills & qualifications
3+ years in a combined or split business analyst and/or quality analyst roleexcellent english communication skills (verbal and written) with the ability to simplify complex topicsstrong experience writing detailed requirements documentation and acceptance criteriaknowledge of agile methodologies (scrum, kanban) and working in iterative development cyclesexperience creating and executing test cases based on business requirementsfamiliarity with bug tracking and test case management tools (e.g., azure devops, jira, zephyr, testrail)ability to manage multiple priorities and interface effectively with both technical and non-technical audiencescomfortable leading client meetings and managing expectations in real-timewhat we offer:
competitive base salary $30k - $36k gross monthlyfull law benefitspunctuality and attendance bonus of $2,200 mxnprivate minor medical insurancebe the quality voice between code and client.
apply now and own your hybrid skillset at gdl connect.