Overview
in this role, your responsibilities will be:
* perform customer quotes based on material availability, installed capacity, process restrictions, prior product knowledge to provide satisfactory delivery times.
* check that the client\'s requirements meet the guidelines established during the quoting process through the use of electronic means oracle, ensuring compliance with delivery times.
* manage the daily demand loaded in the system and in process on the manufacturing area to plan the release of work orders considering material availability, installed capacity and system constraints, ensuring an optimal flow of units.
* transfer the daily manufacturing area using the oracle system to print work orders (travel travelers) for the start of production demands and maintain control of the wip or units in process.
* monitor orders processed through reports of the oracle system and electronic systems to ensure proper flow and avoid delays; provide additional feedback on the progress of orders to customers.
* monitor expedited and/or urgent orders throughout the process with the main purpose to ship them based on our customer request date.
* provide customer service with clear verbal and/or written communication to report situations that may affect the timely delivery of orders.
* maintain close communication with purchasing so that if a component is missing and prevents the release of an urgent order, we keep the customer informed, and communicate any improvements in arrival times that may allow us to release the order before or after delays of components.
* be responsible for participating in engineering changes, attending scheduled board communication progress, to identify changes in new part numbers in an existing part, in bills of materials and new kits, ensuring activities needed to keep the system updated.
* proactively develop procedures and process improvements to improve customer satisfaction and optimize resources.
* prepare reports, metrics and statistics analyzing their contents to facilitate decision-making.
* manage and control production master plans and establish links with central departments of operation for review and analysis of capacity and material availability.
* know and manage the supply chain through interaction with stakeholders and using oracle to fulfill customer orders.
who you are
* you quickly and decisively take actions in fact-changing, unpredictable situations.
* you evaluate pros and cons, risks and benefits of different solution options.
* you build constructive relationships with people both similar and different to yourself.
for this role, you will need
* 2 to 4 years as a buyer of raw material, equipment, machinery and supplies industry, preferably in metalmechanic.
* degree and/or engineering or related field.
our culture & commitment to you
* benefits at emerson we offer a competitive benefits package to recognize and support our employees such as private health insurance with dependent coverage, flexible work opportunities, wellness center, door-to-door transportation, employee resource groups (ergs) and career growth focus and many more.
* commitment with diversity and equal opportunity. Emerson is committed to its core values and believes in respecting dei. We do not discriminate and welcome all qualified candidates to apply and become part of our family, no matter gender identity, race, sexual orientation, disability, age, religion or nationality.
* at emerson we have seven employee resource groups that demonstrate our commitment with de&i. Through continuous development of activities, programs, and social awareness.
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