Join our dynamic team as a *salesforce scrum master* supporting two critical workstreams.
*responsibilities*
- lead scrum ceremonies and ensure adherence to agile practices
- coordinate with cross-functional teams to support two workstreams
- monitor product health using salesforce reporting tools
- facilitate communication between product owners, developers, and stakeholders
- support reporting and metrics tracking for project progress
- manage risks and issues to ensure project delivery
- drive continuous improvement in scrum processes and team performance
- collaborate with salesforce admins to optimize configurations
- ensure accessibility standards are incorporated in project delivery
- provide regular updates and status reports to leadership
- support user experience improvements within salesforce environments
*requirements*:
- expertise as a scrum master with 1+ years of experience
- experience in salesforce service cloud and experience cloud
- solid knowledge of salesforce administration and configuration
- ability to monitor and report on product health and metrics
- excellent communication and stakeholder management skills
- proactive problem-solving abilities and risk management experience
- experience working with accessibility standards and user experience
- english proficiency at the b2 level or higher
*nice to have*
- certified scrum master (csm) or equivalent agile certification
- experience with salesforce user experience design
- knowledge of salesforce reporting and dashboard tools
*we offer*
- career plan and real growth opportunities
- unlimited access to linkedin learning solutions
- constant training, mentoring, online corporate courses, elearning and more
- english classes with a certified teacher
- support for employee’s initiatives (algorithms club, toastmasters, agile club and more)
- enjoyable working environment (gaming room, napping area, amenities, events, sport teams and more)
- flexible work schedule and dress code
- collaborate in a multicultural environment and share best practices from around the globe
- hired directly by epam & 100% under payroll
- law benefits (imss, infonavit, 25% vacation bonus)
- major medical expenses insurance: life, major medical expenses with dental & visual coverage (for the employee and direct family members)
- 13 % employee savings fund, capped to the law limit
- grocery coupons
- 30 days december bonus
- employee stock purchase plan
- 12 vacations days
- official mexican holidays, plus 5 extra holidays (maundry thursday and friday, november 2nd, december 24th & 31st)
- monthly non-taxable amount for the electricity and internet bills
epam is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.